Trek Bicycle Waldorf Googlemaps

   1192 Reviews
3200 Leonardtown Road
Waldorf, MD 20601
3016370417
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Recent Reviews:


From start to finish, our experience purchasing a bike at Trek was exceptional. Devin, our salesperson, was the epitome of professionalism—knowledgeable, courteous, and genuinely attentive to our needs. He took the time to help my wife and me find a bike that suited our budget and carefully walked us through all the financing options. Beyond the sale, Devin went above and beyond by assisting with repairs on two of our existing bikes, providing clear guidance and multiple solutions. His expertise and customer-first approach made the entire process seamless. We’ll absolutely be returning to Trek for our next bike purchase and any accessories or maintenance needs. Huge thanks to Devin for making the experience memorable and enjoyable!
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Customer service is exceptional. Bikes are a little pricey but good things cost I guess
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Easy experience dealing with staff always!
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Very friendly and helpful, when I went to the store and when I called
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Professional work on my bicycle 🚲. They stand behind their work.
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Trek performed the work as requested and let us know about one other thing that was needed before doing the work. They performed the work on time.
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Wide variety and great customer service.
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Friendly and excellent service.
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Friendly service and always available.
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Jesse was very gracious, professional, and courteous. His knowledge definitely helped my wife and I to make a good decision.
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I had to purchase a tire. Liz was very professional. She changed to front tire and tube while I waited. She was very nice! Thank you Liz!
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Everyone on staff is personable and knowledgeable. They are ready and willing to answer questions, make recommendations, and make repairs.
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I am really enjoying my FX+1S! I do have some concerns about the quality of the motor or battery. I haven't had the issue, but I friend purchased a Dual Sport LT on Father's Day and the bike is already in the shop. We won't know what the issue is until tomorrow as that's when the electrical person will be able to look at it. I haven't had a chance to look at warranty info on my ebike, but I am enjoying every moment. I just hope if something goes wrong, there will be a hassle free resolution.
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Customer service was A1
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Great service overall 10/10
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Today was a much better experience! I went to pick up a saddle for my bicycle and actually had my butt print/pressure taken for the best comfort. Didn't know that was a thing!! They swap out the saddle in no time at all! Today was more like the experience I expected from a company like Trek. Thanks again!!
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Pretty thorough exam before you accept a fix up job and you go the extra mile.
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Very friendly staff. Nice atmosphere as well.
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Knowledge of products and service
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You staff is very friendly and helpful. I brought my bike in for a repair and they fixed it right away while I waited. While the repair was being done, I had questions about possible alterations to my bike and your service person had all the right answers and was able to give me the estimate for those alterations on the spot. It was a very good experience.
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