Trek Bicycle Warwick Googlemaps

   3310 Reviews
3480 Post Rd.
Warwick, RI 02886
4017390393
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Recent Reviews:


Knowledge, ease of service, responsiveness to needs.
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Great service and done quickly!
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The trade up help, and tune up provided in a year. You can just tell how well these bikes are made. Phoebe was excellent and so much help!
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The customer service is above and beyond. They are super knowledgeable and always get my bike taken care of fast and correctly.
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The staff is always super friendly and knowledgeable on what needs to be serviced. They are not trying to up sell you on stuff that does not need to be fixed or can wait for future maintenance.
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The store Manager at the Trek Bicycle Warwick location Phoebe was outstanding and we were extremely impressed by her ability to make us feel confident in our purchase!!!
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Quality of service and technician
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I haven’t really biked in years and got a bike from an old friend as a present. It’s an older bike from a few years ago and the front tube went flat. I went in to replace both tubes. I was new at this but the associate working there help talk me through. He helped me out and I got two new tubes. I believe I would go again if I had any trouble with my bike.
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Products seem high quality. Love how you can get the bike you purchased outfitted th same day and they do it very quickly. They have a good selection of bikes. The sales person, phoebe was extremely helpful and knowledgeable about the bikes and products. She was clear and good at listening to what I was interested in and then showing me products that matched my interested. All round it was a great experience at Trek Bicycle Warwick. I recommend shopping there!
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Really great experience all around. Very knowledgeable staff and they were very kind to our young boys. They even delivered a basket to our house which I think was above and beyond the call of duty! Really great people and products!
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Great bikes, the staff especially Phoebe and Mike are truly amazing. The staff are always so helpful and greets everyone with a welcoming smile.
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Able to get spin shoes; customer service was excellent!
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Ben was awesome. I got exactly what I was looking for his knowledge and tips about the products are on point. Always a great experience and the Store Manager is just as great 😊!
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Friendly staff
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Friendly, knowledgeable staff
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I had such a great experience at the Trek Bicycle Warwick store that I felt it was important to share. The level of service I received from Phoebe (Store Manager) and Mike (Service Manager) was truly exceptional. Mike went above and beyond while helping with a kickstand installation on the Trek bike I had just purchased privately. Instead of simply installing it and sending me on my way, he took the extra time to make sure it was the perfect height by carefully trimming it so it fit the bike properly…almost like a custom setup. While he had the bike, he also took the initiative to give it a quick once-over to ensure everything was running smoothly. He walked me through the services Trek offers, what to expect with maintenance over time, and reassured me that I had purchased a really solid bike. That level of care and attention meant a lot. Phoebe was equally fantastic. She made me feel incredibly welcome from the moment I walked in. She helped top off the air in the tires, gave me a tour of the store, and spent time showing me different bikes since I’m also considering a Trek Electric mountain bike for myself. What really stood out was when she showed me Trek’s refurbished bike section on the website. I had no idea this existed, and she explained how you can still get a great Trek bike with warranty protection at a discounted price. She even showed me how to navigate the site and offered to stay in touch if a bike comes up that fits what I’m looking for. Overall, the service was phenomenal. The store is about two hours away from me, but the experience was so positive that if the right bike came along, I wouldn’t hesitate to make the trip back just to work with them again. Phoebe and Mike represent exactly what great customer service looks like…knowledgeable, welcoming, and genuinely invested in helping their customers. I’m very grateful for the experience and hope to cross paths with them again in the future.
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Friendliest staff and always trying to help me save money
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Prompt and friendly. Also, work is done on time, and with an explanation. Sometimes while you wait. Always satisfied!
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Great selection of products (had the exact model and size I was looking for), and the staff was very friendly, helpful non-pressuring. Will definitely be back for accessories and service.
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Excellent service. Friendly, knowledgeable staff. Staff are nice to me! Wait times very good.
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