The team at Trek Georgetown was very knowledgeable about the products and helped me select my bike and accessories. The level of service was top notch, working with Cameron was fantastic!
I ordered my bike online to have it delivered to the store. The bike was well adjusted, and the staff were very attentive. Will buy our bikes at Trek again.
Customer service at this location during every visit /phone call is wonderful - will definitely be returning for future service even though it’s not the closest bike shop to my home.
I like that I get first class customer service and the repairs or upgrades are done professionally and within a reasonable time frame. I feel I can trust the staff and their advice.
Trek in Georgetown was very responsive in replacing a damaged tire on my gravel bike at the end of my ride from PIT to DC on the GAP/C&O trail. Thank you for the benefit of your prompt and good assistance.