Chris and the rest of the team are fantastic. I bought a new eBike in the store and they assembled it with the accessories I needed. They gave me great advice and introduced me to the main functions of the bike. I highly recommend the store.
the customer service here is unmatched. not only are they super knowledgeable but they are also friendly and personable. great place to be for all riding gear and riding issues.
The trek store employees are incredible helpful and kind. Always going out of there way to make sure my experience is great. They’ve earned a customer for life!
Trek Georgetown consistently communicated expectations clearly, and resolved problems quickly
This week they fixed a snapped shifter cable for me and got me back on the road in an hour, allowing me not to miss any rides I had planned for the week