Trek Bicycle Washington D.C. Georgetown Googlemaps

   3704 Reviews
3411 M Street, NW
Washington, DC 20007
425-215-4059
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Recent Reviews:


Y’all had everything I needed and good customer service skills

I ordered my bike online to have it delivered to the store. The bike was well adjusted, and the staff were very attentive. Will buy our bikes at Trek again.

Very good staff

My 10 rating goes to Alex. He was terrific with both me and my bike.

Chris was amazingly helpful! Such a gem :)

Great service team. Solid products. Good inventory.

Great customer service and the staff is so knowledgeable! You can tell they want you to have the best experience on your bike possible.

Chris and Dean are two exceptional faces of the Trek Bicycle DC Georgetown location — extremely helpful, personable, and informed!

Customer service at this location during every visit /phone call is wonderful - will definitely be returning for future service even though it’s not the closest bike shop to my home.

I like that I get first class customer service and the repairs or upgrades are done professionally and within a reasonable time frame. I feel I can trust the staff and their advice.

Trek in Georgetown was very responsive in replacing a damaged tire on my gravel bike at the end of my ride from PIT to DC on the GAP/C&O trail. Thank you for the benefit of your prompt and good assistance.

Excellent treatment - thank you Dean!

great service on my bike, very nice and knowledgeable

Chris has been great whenever I need something for my e-bike. Very attentive and personalized customer service!

Everyone is friendly. They cater to racers and recreational riders alike. Trek makes awesome products too

The amount of customer service that came with the bike. The instructions were well provided. The amount of care. My bicycle was scratched on the left brake. It rides well. Thanks for the test ride. The amount of the ability to register the bike so many different places. The bike can be insured. My first Trek at a decent price plus the discounts stayed within my budget. The new challenge is to actually repair the bike on my own. The amount of warranty and how to maintain the bike.

Good service, efficient, professional.

Great service and quick turnaround for annual bike maintenance!

Friendly and very helpful staff.

Chris and the team were super friendly and helpful. Quick on the email responses, and they adjusted the rental bike to all my measurements. The bike was ready, and they gave solid advice on the trail I was riding. It was easy and seamless. Thanks for a great experience! I recommended to all my friends :)