Service was genuinely fantastic, love the store. One thing that was disappointing ... two days after picking up my Outpace bike rack which was $599, I saw it on sale on Amazon for $479. :( Anything to be done about that?
I recently had my bike assembled by a service I found after purchasing it on eBay, and I couldn't be happier with the experience! The assembly of my Di2 bike was done meticulously, showcasing their attention to detail and expertise.
What impressed me the most was not just the quality of the assembly, but also the additional insights the team provided about the current state of my bike. They took the time to explain various aspects and offered valuable tips for maintenance and performance.
Overall, I highly recommend this service for anyone looking to have their bike professionally assembled. Their combination of skill and customer care truly sets them apart.
Emma was extremely patient & knowledgeable helping me pick out a new bike . I had been to several other bike stores including other trek shops and found Wayne the most accommodating.. listened to my needs, didn't over sell & sized the bike
me . The Wayne store was out of the way but worth the " trek "
Colin is an incredible mechanic and communicator. I've gone to other local Trek shops in the area and he always takes the time and care to correctly diagnose the issue and propose a working solution. Would recommend his service abilities to anyone. Thanks!
The Wayne PA location is great and so much better than the prior location a few miles away. Great staff to help out with all bike issues and a lot of inventory: Emma helped me out early Saturday morning and I then left my bike for a basic tune-up. It was done sooner than expected so even better. Thank you.