Eros is Very friendly, helpful and knowledgeable on everything I ask him on e-bikes, electronics/speed and anything else on or with them. I came in looking to by one, maybe a townie, entry-level and after seeing all of the options and wanted something with more gears and room to grow with it. I ended up getting the FX+1 that offers a lot more and my own opinion looks awesome! Thank you Trek and Eros as im very happy with my new e-bike!
Wenatchee Trek is top notch! The staff is great. Their knowledge of the product is outstanding and the service department is GREAT. No problem is too big or small.
Friendly people who were very patient with me while I made my decision.
The service department had taken care of my older trek bike very well and fast aervice
Helpful, friendly staff at my local Trek bike shop. They willing to listen to your needs/wants and they truly want you to have a good cycling experience. They go the extra mile to find you what you want. They bent over backwards for me as I test rode one of their bikes over 3 different days trying to decide on which size I wanted. I am between sizes. I will always return to Trek!
I haven't even picked up my bike yet but the service provided by Patrick was exceptional! He took the time to explain everything. And when I decided what bike I wanted he made sure it was in stock and went through all of the components