We came in needing front brake noodle replacements on two kids bikes. The repairman fixed them quickly and also repaired a small gear shifting issue that I forgot to mention until he was finished. The repairman was very kind and never made me feel bad for the additional request. This was our first time needing any services on the bikes and it makes me confident and comfortable to bring them in when needed. I was very impressed.
Staff was extremely helpful. they took the time to walk my son through his new bike and set the height and install the bell, water bottle holder.
informed me of the checkup and just were really nice.
Eros is Very friendly, helpful and knowledgeable on everything I ask him on e-bikes, electronics/speed and anything else on or with them. I came in looking to by one, maybe a townie, entry-level and after seeing all of the options and wanted something with more gears and room to grow with it. I ended up getting the FX+1 that offers a lot more and my own opinion looks awesome! Thank you Trek and Eros as im very happy with my new e-bike!
Wenatchee Trek is top notch! The staff is great. Their knowledge of the product is outstanding and the service department is GREAT. No problem is too big or small.