The team at the west chester location is super friendly and nice and took the time to walk my daughter through the process and help her pick out a bike
I like that the employees have clearly defined roles: sales, repairs, messaging.
I like that the store is helpful and friendly.
I like that the community feels the same way as evidenced by the number of bicycles available for sale and also the number of bicycles in for servicing.
I like that if there is a problem (in my case a loose mounting) they will fix it quickly.
The staff was very friendly and helpful. They made the purchase process super quick and helped load the bike once it was ready for pickup (shipped from warehouse and assembled by staff)