I wanted (1) a bicycle that I could enjoy riding, (2) a bicycle that could be successfully maintained, and (3) a store that had competent bicycle mechanics. I can name the people at the Bike Line store the eagerly provide all three.
Andy and James were awesome throughout the bike buying process. right from selecting the right sized bike for me to entertaining my 2.5 year old daughter while i loaded the bike and the burley bee in my car. highly recommend the store.
All I've really needed is regular preventive maintenance with this bike but love that Craig picks it up and returns it! I would possibly otherwise go to Wayne due to convenience. I have really liked loved this bike ( Domane SL7). Can't say I'm as impressed with Bontrager gear.