Zack is very helpful, patient and knowledgeable! He helped our family select three bikes for our teen boys -- answering all our questions during multiple visits, Zack made sure that everyone was happy and riding the right size. Thank you Zack!
Very professional, customer experience oriented service. Excellent product knowledge and support of the customer in making own informed decision.
Gratitude to the entire team of the Trek of Westlake!
My most recent experience was with the service department. I have found the lead person in that area to be very knowledgeable and helpful in diagnosing and addressing issues that have come up with my new Madone. I have also found the mechanics to be knowledgeable, and they do excellent work. I have recommended the Trek Westlake store to several friends when their bicycles have needed service.