Trek Bicycle Westlake Village Googlemaps

   3722 Reviews
3835 E. Thousand Oak Blvd
Westlake Village, CA 91361
(302) 479-9438
Visit Website

Recent Reviews:


DJ was super helpful!
Report a concern

Speed, knowledge of the tech guy, Friendliness, price.
Report a concern

Great product selection and a top notch knowledgeable & enthusiastic staff.
Report a concern

Your staff is always eager to help.
Report a concern

Friendly, expert staff. Short wait time.
Report a concern

I brought my bike in for a tire problem on my tubeless tire. I thought it was maybe a bad valve, so i spoke to Mark and he said he would take care of it and text me when my bike was completed. I also asked him to do some other things like put in new sealant and clean my chain and lube it. He was very courteous and professional. He had my bicycle service in what seemed like a couple of hours. Great customer service !! Many times Thank you!!
Report a concern

Service department is fantastic!
Report a concern

Trek bikes and eBikes are the best products designed the biking industry. Trek also offers great warranty no question ask to their customers. They are the best & the best company to work with!!
Report a concern

Good folks. Helpful beyond whats necessary
Report a concern

The entire team in Westlake Village is excellent. Danny has helped me numerous times and does a great job. Trek’s customer service sets them apart.
Report a concern

The team is very knowledgeable, experienced in knowing the right questions to ask to get you the right bike and equipment, and very patient with people like me who need the workings of the gears and cassettes explained to me in a more fundamental way.
Report a concern

Helpful and friendly staff. Nice big store with lots of selection.
Report a concern

I received an email coupon for a free Level 1 service on my new Trek Madone. However, when I called to schedule the service, the shop was booked out beyond the end date of the coupon. Regardless, Mark went ahead and scheduled the free service. The planned work was done very quickly, and the bike was ready within a few hours of when I dropped it off. I've been very happy with the service provided at Westlake Trek and would gladly recommend the store to other cycling friends.
Report a concern

Mark, Matt and Danny are the best. I love that I can drop off my bike knowing I can trust they will take care of me.
Report a concern

Great products Excellent service.
Report a concern

I've had a great experience with both sales and repair. Everyone has been great with me and I appreciate all there help. David
Report a concern

Friendly staff, and courteous service make this shop stand out.
Report a concern

Very helpful and friendly staff
Report a concern

Really competent and helpful service technician. DJ was really thoughtful and he followed up with me a couple of times to let me know his analysis and progress on securing the needed parts for the repair. He was amazing!
Report a concern

The service department is always helpful. They take great care of my Trek bike!
Report a concern