Trek Bicycle Williamsburg Facebook Twitter Googlemaps

   3462 Reviews
4640-5 Monticello Avenue
Williamsburg, VA 23188
7572290096
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Recent Reviews:


Ash was so patient and worked diligently to fix the ‘rough shifting’ issue we had. Told us to try it and bring it back if it still was not right and gave us his thoughts about why it may have happened. Truly appreciate his professionalism.
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Employees are all friendly and helpful. Great, fast turnaround for service. Love the communication with texting!
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Ash went above and beyond my expectation get my bike back on the road. His service was so good, I'm planning to bring a few more bikes in for maintenance.
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I live about seventy miles from the nearest Trek shop. I showed up on a Saturday with a defective tire on my new Trek Verve. They were very professional and were able to work me in while I waited. I ended up going with the young ladies suggestion on some 700x42 Bontrager gravel tires to better accommodate my riding style. She handled the warranty and every other aspect perfectly. I wish I could remember her name, because she was awesome. Many thanks !
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The incredible service at Trek from the exceptionally skilled staff at Trek Williamsburg is exceptional. To say the entire staff are caring, skilled and anxious to help every guest and cyclist young or old would be an understatement. Whether it be for service repairs, adjustments, sales of great bikes or questions everyone at Trek and takes the word 'hospitality' to a whole new level! They are truly special.
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Prices are right and the customer service team is always helpful.
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I like seeing friends in our neighborhood bike shop and finding the parts I need.
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Very professional staff. Knowledgeable and get right on the issues of customers.
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Service is good
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The employees are very knowledgeable and always willing to go the extra mile to help.
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Staff is amazing- they know their stuff, friendly, great ambassadors.
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Great customer service… helpful to solve problems, improve my ride, and listen!
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Always great service on my bike at reasonable prices! The staff is also very friendly!
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Staff waited on me quickly.
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Staff was super friendly and helpful. Quickly found and fixed the issue with my tire.
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Price for the part I wanted was very reasonable, the sales staff knowledgeable and very friendly.
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Good service! Good selection! Great people!
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I have an electric bike attachment that goes on the front end of my wheelchair and the brakes (rim and disk both) were completely gone. I had called multiple bike shops in the area but none were willing to look at it. I stopped into the Trek Williamsburg (VA) location and met Michael. He was very pleasant and more than happy to take a look, despite this being a very unique product. He put the bike up on the lift and went to work immediately. Within 30-40 minutes, he had completely adjusted both sets of brakes which saved me a bunch of money vs. buying new brake pads. Even though there are multiple bike shops between my house and this Trek store, I will definitely make the trip any time I need work done. I'll also recommend it to my friends. Michael should be commended for his willingness to think differently and help out another human being.
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Friendly, accommodating during our annual Williamsburg trip. Staff always professional and knowledgeable on the products.
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All the staff are very friendly and knowledgeable. I dropped my bike off on Saturday, told them I didn't need it back until the next Friday, and on Monday afternoon, it was ready.
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