Bought bikes for the kiddos. Associate was incredibly patient, helpful, and knowledgeable. She let them take their time, test rode several options and sizes. Liked the helmet options as well and picked those up too. Happy kids were riding immediately and ready to get out on trails.
Product was easy but the service was better...very helpful and friendly. I am happy upon my visit back to Williamsburg Trek that the atmosphere was the same as it was a little less than five years ago. Open, knowledgeable, polite in speech with a smile. It's a welcoming and you know it.
Michele T
Friendly staff. Most of them even recognize you and greet you by name when you come in. I live 40 minutes away so I don’t get over there very often. When I do I am welcomed by name. All are extremely knowledgable.