Laurie, John and the entire team were absolutely brilliant. Superb customer service throughout with great knowledge and advice. I wouldn’t hesitate in recommending Trek Bramhall to anyone.
The whole experience was excellent - I would like to mention Laurie who expertly sold the bike to us - he made everyone feel involved including our 15 year old son. This is a rare find, his knowledge and detail about the products on offer was very impressive.
Laurie is a credit to your operation and one of the best sales people I have come across.
Quality products in a well laid out store. Friendly knowledgeable staff. Great to be able to see maintenance work underway and pick up some tips from the engineers
A very friendly service, Laurie who i dealt with was very knowledgeable about the bike i was interested in.
He took time to explain the controls of the bike and assisted in downloading the app required to communicate with the bike.
all in all a great service.
Staff know their bikes and have a good selection on display, if what you want isn't there, as was the case for me, they verry quickly soused it and had it delivered checked and ready for collection with in a few days
Trek Bramhall had the exact bike I was looking for - the right model, model year, size and colour, at a good discounted price. I spoke to Laurie before ordering and he was very helpful in describing the bike’s condition and how the free, no-box delivery worked. The bike arrived on the expected day, very straightforward from start to finish. Laurie also called me recently to check how I was getting on with the bike. All in all, highly recommended.
After weeks of looking for a bike on eBay we thought we would just pop in for a quick look. The staff were very helpful without being pushy and helped me find a bike to suit my needs, ex demo and a real bargain. Thank you guys, I’d definitely recommend going on for advice 👍