The people who work there.
I’ve just spent nearly a thousand pounds at trek Bramhall and Laurie was brilliant.
I have spent another £50.00 in the week I purchased my new TREK bike.
Helpful, great knowledge and what a nice guy all round.
TREK is very dear to buy from but it’s easier when getting top service and quality.
I would recommend a FREE T shirt with every NEW bike, a great gesture and of course it’s the ultimate in free advertising . I’m xxxl if you’re going to do this.
I’d be proud to wear it and of course I’d have to keep coming back to you. It’s a brilliant idea.
Andy Iontton
New TREK bike owner.
Purchased new bike from them, very helpful awaiting delivery but assuming everything will go fine and I’ll be pleased with the bike, obviously too early to comment further.
There’s plenty of choice of bikes and accessories and the staff are very knowledgeable and keen to offer support and advice.
Many thanks for helping me get my bike back on the road.
The staff and manager, John, in particular, are so friendly and incredibly helpful, going out of their way to help us. I couldn’t recommend them more highly, both as a place to buy a new bike or accessories, or to have an old one serviced.
Lots of assistance and advice from staff. Specifically want to call out Lori who worked with myself and my partner to identify and locate the right bikes and equipment for us. Will definitely continue to use this shop going forwards.
Excellent service from Trek Bramhall and Trek. Over 25 years of cycling this is the second time that the Trek crash insurance policy has covered crash damage, with the repair and wheel replacement completed within a week.
Went to check out a bike, they left us to look around and as soon as they hear we wanted some advice we had help.
Ordered biked online and it was ready for pick up so quickly. No notes!
Great service, extremely helpful with sound advice and guidance on parts, options and upgrades for my bike.
Staff demonstrated patience, humour and clear concise explanations to questions asked.