Customer service has been second to none. Professionalism and product knowledge behind the counter makes any interaction a breeze. I have two trek bikes now and both have been of amazing quality and great value for money.
The bikes are great, Just bought my second Trek bike.
More importantly the team at Trek Woolloongabba are amazing, they are sohelpful and their knowledge is second to none.
The company stores is great I travel domestically and yesterday had an issue with my bike it was so easy to take to Trek and they fixed it . No need to book in and even though they don’t have the part they sourced it
Super happy with everything trek
Ben was great and very helpful through the process of selecting a bike and other accessories.
We went back later with the family to collect my bike and they made some adjustments to my wife's bike to make her more comfortable when riding.
Great service, friendly staff and will definitely be back and happy to recommend.
The staff and service are amazing. I purchased a high end MTB and felt it was not quite the right bike for me. Took it back no questions asked. Ended up with a similar price bike that suited me much better.