Trek Bicycle Woolloongabba Facebook Googlemaps

   2439 Reviews
779 Stanley St
Woollongabba, QLD 4305
07 33924640
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Recent Reviews:


Brilliant customer service

Service was explained well and all questions and queries were answered.

Incredibly helpful and positive experience. What great retail should be. Rare these days. Trent is a legend.

Great service from Trek at Woolloongabba, the team are always very friendly and helpful and the bike servicing and repairs are excellent.

Outstanding service

Great customer service, knowledge, what's new and good tips on staying safe night cycling as in being visible.

All staff are very knowledgeable and helpful.

Great service and very prompt, fixed the issue with my wheel while I waited. Great job.

Great service and knowledge from Benjamin and follow up to a technical enquiry from Jayden after an initial visit to the store to look at options for my old Trek which didn't inspire me to the point I went and spoke to Specialized around the corner. The guy there (Joe) was very professional and it was difficult telling him I wouldn't be buying his bike/ Trek got my business again (Trek #4) after I contacted Trek in Wisconsin where Corey was excellent with his help and recognition of my issues/loyalty. I still wish you would promote and do a one off run of the IsoZone component where 8.5DS owners pre-ordered/paid for the item as that would generate a lot of goodwill with no risk to Trek.

Timely responses to requests and workshop service, and good communication regarding status/completion of work.

Quick reliable and professional service

You helped me out My problem was simple and would not have taken long to fix, but regardless, you expressed the desire to engage and help. That is a good feeling for a customer I felt listened to and welcomed by the staff I will come back to purchase and for service requirements

Bike has been great and Phoenix was the goat!! Super helpful.

Always amazing

The friendly and helpful staff and a vast selection of bikes and equipment

Good quality and friendly service

Quality and friendly service.

Great assistance from the team!

Had a few issues with the bike from gears to missing seat screw. The team helped with an accurate diagnosis of the problems and parts needed and turned around in 24 hours. Also cleaned and serviced bike. The charge was very reasonable and representative of great after sales service. Probably the best bike shop experience I have had.

Ben and Benjamin were very helpful and nice