Trek bike mechanic is the best !! Very friendly and helpful. He explained everything up front and got the repairs done ahead of schedule and estimate. Excellent !!
Trek customer service is spectacular. They explain the parts needed, the cost of each, and they finish when they say they will. I highly recommend them for all your cycling needs! Jan N.
Mac took the time to understand the type of cycling we were targeting and the key features that were important…from there he narrowed down their wide selection to just a few. He his helped dramatically!
As far as Trek, we are return customers, but still took the time to look at the competition. I’m glad we did because it made us more confident in buying Trek again! Mac also took time to fit us for helmets and get them ordered so they’d be ready along with the bikes.
At pickup, the team was awesome as well! Adjusted everything to fit my wife and I…and we found a few more accessories that they added to the bike in real time!
Thanks guys!