Trek of Downers Grove Googlemaps

   4482 Reviews
639 Ogden Ave.
Downers Grove, IL 60515
6309718877
Visit Website

Recent Reviews:


Bike selection and product knowledge
Report a concern

The Trek staff is always knowledgeable and eager to answer all of my questions. This is the 6th bike purchase I've made in the last 5 years in this store and I will use them going forward.
Report a concern

excellent customer service
Report a concern

Took time to fix my problem
Report a concern

The staff was absolutely amazing. I walked in there and they remembered my name and it was my second time in 5-6 weeks. I wish I remembered the name of the lady that helped me though. My anxiety was through the roof (big purchases stress me out). The lady is a triathlete, and she was super helpful. Give her a raise! Shes a rockstar!
Report a concern

Outstanding customer service and problems are fixed the first time.
Report a concern

Friendly knowledgeable salesperson
Report a concern

Service department well organized, attentive, and strong communication skills.
Report a concern

Friendly and professional service.
Report a concern

Excellent overall. Customer service and technicians. Second time I brought my bike in for a rear flat tire. I was taken care of immediately. Thank you DG Treck. *****
Report a concern

Super knowledgeable and helpful
Report a concern

Friendly and helpful employees.
Report a concern

Mark was great! Repaired my leaking tire despite being very busy. Took him less than 15min. Really appreciated him taking the time.
Report a concern

The staff is amazing! Able to change a post on my handle bars quickly and after tested it so I was able to adjust to the changes.
Report a concern

Very helpful service department
Report a concern

Great selection, service, friendly staff, and reasonable pricing. What more can you ask for!?
Report a concern

Highly knowledgeable staff. Did not hard sell me but offered practical upgrades that i felt i needed. Very pleased w my bike purchase. Nice staff.
Report a concern

Relevant, the right parts, easy to work with
Report a concern

The shop is played out well. Easy to find what I was looking for. Staff greeted me and where helpful with information about the products.
Report a concern

Work is done well and cost is very reasonable. Service turn around time is typically fast.
Report a concern