Great service! We brought in a family bike for a tune-up, and they exceeded my expectations. Although they were busy, they finished our bike the same day!
The Service Department does a fantastic job of keeping my Trek Madone well maintained. Everyone at the Naperville Store is extremely responsive. I've had multiple situations where I needed a quick repair and this group was able to respond! I really appreciate the service and advice I receive from Trek Naperville.
Sean was great! He listened to my needs and set me up with the right model (and color). I was impressed with the service department and how my bike was set up and made road ready. Looking forward to a great fall with my new Trek!
We have never had a bad experience when dealing with Trek of Naperville. Recently, I brought a bike in for a checkup prior to a long trip planned in Michigan. The service desk checked the bike and returned it @ N/C. Very kind and unexpected. Good people to work with.
JP
Your products stand the test of time! Smooth riding I wouldn’t trade for the world! Staff is always willing to help and very friendly! If you need a bike Trek is the only way to go!