"Your staff is incredibly knowledgeable; they really helped me find the perfect item.
I appreciate how patient and kind your team was today.
You went above and beyond to help me; thank you for the excellent service!.
It is rare to find such personalized and friendly service these days. The staff here makes me feel like a valued customer every time"
The Manager was very helpful and patient. He answered any questions we had and never made us feel rushed to make a decision. He pulled bikes out of the back to show the difference between models and just was very kind and helpful.
I will be going back for my wife and my upgrade of bikes also.
The Sheboygan Trek store have an amazing team that are very helpful and go the extra mile to get questions answered to make you feel comfortable in you purchase decisions.
Chris and Tyler are knowledgeable and competent techs. They are also courteous and go above and beyond to satisfy customers. Most recently I had my e-bike in for a very minor repair and Chris noticed my low limit screw on the rear derailleur was out of adjustment. He set it to the correct specification. He also installed a new stem so the bike fits me for a more athletic riding position. I am extremely happy with the changes and can’t wait for nice weather so I can try it out.
This visit was a service related visit. Tyler took the time to quickly diagnose a break issue and make an adjustment on the spot that saved leaving my bike and returning to pick it up at a later date. I was out on the bike the next day out for a ride.
Everybody at the Trek store in Sheboygan has great customer service and offer knowledge freely. I know I’m in good hands when I bring my bicycle in for service. Would definitely recommend going to this store for all your bicycle needs over anywhere else.
Service team is great and very helpful. I have also recommended the Troxus line of ebikes to several friends. We bought two and are very pleased with their performance.