Tyler and Chris regularly help out when needed and have gone above and beyongb- even advocating with Trek to get warranty approval. They are my "go team" when ever I need service!
Quick turn over was greatly appreciated. Tires needed replacing, shifting needed adjusting and brakes needed inspection. Tyler and Chris teamed up and took care of these items in 24 hours. I never missed any ride time. Thanks guys.
From the minute I dropped off my bike I felt taken care of. They let me know exactly what i was looking at as far as needed parts and the cost. I had expressed interest in a helmet in red they put it behind the desk for me to pick up with my bike. Best of all, they showed me how I could load my bike into my vehicle without it being such a struggle.
I want to thank ALL of the fellas at Trek Sheboygan. They ordered my new bike rack and , very patiently, walked me through the process to pay for it on Trek Pay. Thanks guys!