Trek Store Chattanooga Facebook-24 Twitter-24 Googleplus-24

   1268 Reviews
307 Manufacturers Road, Suite 117
Chattanooga, TN 37405
423-648-2100
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Recent Reviews:


Service is impeccable. Sales agents are very knowledgeable and patient. I will buy there again

if time permitts they fixed my bike with small issues right away. my bigger issue i had to make a appointment. great people

The service was quick very friendly and very helpful thank you from Omaha Nebraska

Great line of products with excellent consumer reviews; excellent customer service both by phone and in person; and last but not least COVID 19 compliant. I was impressed. Odette Turtletown, TN

The staff was friendly and very helpful. One of the employees spent 30 min showing me how to use and maintain the new bike. Very thorough. Almost felt like an expert walking away at the end of the visit.

Customer service was excellent and I was able to find the exact bike I wanted :)

Stephen and [FIRST NAME REMOVED] are the best!

Staff was very knowledgeable, bikes are excellent, and product differences were explained very well. Only think that was missing was color options for the bikes. Most bike models only had one color option available in the store.

Quick and easy. Staff was very knowledgeable.

Always liked Trek, my last 3 bikes were Trek as well as the bikes we bought for our kids. Robert in the chattanooga store was great at explaining a lot of the new technology and differences as well as helping with accessories (like lights, computer, etc) then installed them before I left the store.

Great guys. Excellent service.

Great service, friendly, was able to schedule an appointment, bike was ready when promised. Definitely recommend!

I really like the bike I tried and purchased, the Verve+2. Crosby was very helpful and knowledgeable and the process to buy was very easy, even in the midst of a pandemic.

Always friendly and helpful and a pleasure to deal with. Great crew! Thanks!!

Knowledgeable, efficient, and courteous. I really enjoyed my experience.

I recently drove from Birmingham to Chattanooga to purchase my bike from your store. I could barely get anyone in the Bham area to help me. They didn't help (or guide me) to identify the best bike for my needs. They didn't have what I was looking for, so attempted to sell me a bike in their stock I really didn't want, telling me I could get by with the large frame instead of the XL that I needed. I'm 6'3. So I reached out to your store over the phone. The customer service from Tim over the phone was great. I am new to bike riding and he answered all my questions and concerns. The bike mechanic, I believe his name was Steve, did a great job too spending time with me on bike maintenance as well as some bike riding tips. The service was well beyond the customer service I received from several local Trek dealer bike shops in the Birmingham area. It was well worth the drive to Chattanooga! Steve

The products are great and the service is fast and excellent.

We are beginning bikers so we had no idea what to look for or ask about. We just knew we were ready to invest in some great bikes to enjoy with our children for years to come. We hooked up with Crosby on our trip to the store and he did an awesome job guiding us along the way. We just picked up our new bikes this week and are super excited about the adventures ahead of us. Crosby was a rock star all along the way, ensuring we picked the right bike for our budget as well as all of the right accessories. We couldn’t be more complimentary of the entire TREK team!!

Very friendly and handling social distancing well. Very easy to come in and buy a new bike.

Staff very helpful and friendly.