Trek Store Chattanooga Facebook Twitter Googlemaps

   3926 Reviews
307 Manufacturers Road, Suite 117
Chattanooga, TN 37405
423-648-2100
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Recent Reviews:


Great people at the store
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Knowledgeable staff. Very helpful and friendly
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The repair technician really took his time to explain the problem as well as giving me ideas of where to park locally to go for a bike ride and he got me back on my bike right away.I could not be more satisfied.
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Informative, quick and thorough.
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We live in Morganton, GA, so making the 90+ minute drive to the Trek Bike Shop in Chattanooga isn’t something we can do on a whim—we’re weekend warriors when it comes to bike service. I called ahead and booked a Saturday appointment, and from the get-go, Steven was awesome. Super knowledgeable, explained everything clearly, and just had that vibe like he genuinely enjoys what he does. By Monday, I got a call with the repair estimate—accurate to almost the dollar—and the bike was ready exactly when they said it would be. We’ve never actually met Steven in person, but you can tell when someone takes pride in their work. That definitely came through. We’ve been brand-loyal to Trek for a while now and have never been disappointed. On the rare occasion something wasn’t quite right, it was always handled without hesitation—no hoops, no drama. We originally bought our bikes in Arizona and were looking for a go-to service shop in this area. The Chattanooga location checks all the boxes: great service, solid people, and it’s in a cute part of town with plenty to do—makes turning a bike tune-up into a fun day trip. ⭐️⭐️⭐️⭐️⭐️ Highly recommend if you’re a Trek fan or just want knowledgeable, no-BS service. Worth the drive!
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Excellent customer service if you need your bike worked on, even better sales service if you are shopping for one! If you think you may want to get into cycling, whether speed biking, easy street ride, or trail riding, this is the place to go!
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The Chattanooga Trek store always goes the extra mile to direct a customer to the proper bike fit or product. The repair team is an exceptional group of techs with great knowledge and professional approach. I’ve had my bike serviced by many different shops over the years but never one as thorough or dialed in as this shop.
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I love my new bike! The staff at the store was very helpful in helping me select the bike that was just right for me and my goals.
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Everyone in the store was super friendly. They made it easy to drop off my mountain bike for service and pickup my new road bike. I can’t say enough good things about my experience there.
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Steve red is great. Fast and reasonably priced.
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Service there was quick and friendly and helpful!
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Awesome customer service! 5 stars!
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Y’all are amazing! Very helpful. Great suggestions and it’s really nice to have someone to bring my bike in to people who know what they’re doing.
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Steven is 10/10! He is so kind, helpful, and knowledgeable! He helped me understand where I went wrong on maintenance and what to do moving forward. He is encouraging and a huge reason why we keep buying Trek!
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Customer service was excellent
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I always enjoy the customer service at this Trek location!
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Great service! Very knowledgeable!
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Customer service is unmatched!! Quick, affordable service in our bike while we waited!
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The staff at the shop are awesome people. Steven is super knowledgable and answers all of my many questions about the bike. Gram was great to work with during the process of buying my wife and I's bike as well. Would highly recommend!
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Personable! I appreciate the bike maintenance insight and explanations!
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