Trek Store Chattanooga Facebook-24 Twitter-24 Googleplus-24

   922 Reviews
307 Manufacturers Road, Suite 117
Chattanooga, TN 37405
423-648-2100
Visit Website

Recent Reviews:


Excellent staff across the board, great shop!
Report a concern

Great bikes and the rep was extremely helpful and knowledgeable. This is my 3rd Trek and see no reason to go elsewhere....great product
Report a concern

I am impressed by the friendliness, customer service and tremendous knowledge. I was ready for an upgrade in bicycle but know very little about bikes—my options were explained, I tested a couple models in my price range and was given a very thorough fitting. I'm confident that if anything goes wrong or if I need routine maintenance or help, I have a place to go to get resolution.
Report a concern

Great service and friendly staff
Report a concern

Very helpful, and knowledgeable.
Report a concern

Staff was very friendly and knowledgeable. I had a great time visiting and having great conversation. I learned a lot about the area. Will be back, and recommend to friends.
Report a concern

Very nice and helpful
Report a concern

I have been to 4 trek stores all across the east coast and every one of them is phenomenal service! Especially being a young person (18) people dont really value us as much as adults, but you guys always do a good job!!!
Report a concern

Quality. Knowledgeable/expert service. Massively helpful and cordial.
Report a concern

The staff is full of knowledge and know the bikes and area very well. They always do what is best for the customer and the low pressure sales works. Honest and straight forward
Report a concern

Service at my last three visits has been exceptional. The staff has been knowledgeable and very eager to help. I’ve gotten great advice and will continue to shop here.
Report a concern

Very helpful and knowledgeable about bikes and products. Not pushy. Will definitely recommend.
Report a concern

All the employees were courteous and helped me with my bike problems. I was NOT pressured to purchase anything, which I found helpful. (A down payment for a bike I later decided not to buy was cheerfully refunded).
Report a concern

the level of detail that goes into working on a bike, excellent.
Report a concern

The product is great quality and as for the services, couldn’t ask for any better! Your staff were very professional, attentive and very nice. We appreciate this kind of busy!
Report a concern

good products - great service
Report a concern

Awesome crew Prompt courteous service ! Big thanks to Stephen , Crosby rob , Jessica , Jeremy And David I’m sure I’m forgetting someone Thx
Report a concern

Steve the mechanic was very good. He fixed my bike and was great about describing for me how to avoid the problem in the future. I would definitely recommend his service to anyone. And the charge was very reasonable.
Report a concern

Large variety
Report a concern

Jessica excellent advisor, related extremely well, inspires confidence in her knowledge and forthrightness . Makes me want to do business there ( I was shopping for a new bike).
Report a concern