Great to work with. I moved away and had a Trek gift card and could not use it online or at a local retailer so it had to be used at a trek store. I called the store and they worked with me to order the things I wanted and allowed me to use my gift card over the phone and ship me my items
The Chattanooga trek store is extremely friendly and helpful, they are there to help and answer any questions you have, and genuinely care about their customers and make sure they have the best experience possible
The Trek Chattanooga guys are great! They know their stuff and offer great service! I’ve gone to them for advice and service for more than ten years. They’ve never disappointed me.