Attentive, personable, and knowledgeable hands-on customer service was what truly stood out when I stopped in to check out the bikes. The store is obviously well stocked and equipped to meet the needs of a serious bike enthusiast, whether looking for a new bike or needing service for an existing ride.
These folks really try to help and not just trying to get you out of the store. Very experienced and knowledgeable technicians that look out for you and not trying to just over sell.
I've owned a number of Trek bikes and like the brand and our local Trek shop. I ride a lot, and that means repairs beyond what I am comfortable doing myself. Trek Greenville always does a great job.
I have purchased 4 bikes at Trek Greenville, SC since 2017. The employees at Trek have always made me feel welcome and are always friendly. They usually meet me in the parking lot when they see I have a bike on my rack to unload. Christopher S. was very helpful today with
with a trade-in towards the purchase of a FX Sport 4 Carbon. I’m not the most knowledgeable bicyclist, but Trek employees have always treated me with respect. Today, was no exception. Chris was great! I enjoyed riding my new bike this afternoon.
Dale M.