I am a roadie and have quite a bit of experience with bike shops. While visiting Greenville, SC, I needed work performed on two bikes. The experience from this TREK store was exceptional. They performed work on the bikes exactly as I requested and in the promised time frame. Based on my experience with other stores nationwide, I can tell you that these guys are first-class, know their stuff, and will do what they tell you they will do. I highly recommend them.
I've been doing business there for decades. They have done all the maintenance that I can't do myself on at least five bikes I have bought there. Good technicians who know their stuff. I routinely run in to ask them questions about my bike. Great staff.
I believe the product availability was good but the service was excellent.
Michael was very helpful and found a better option for what we were looking for.
I had a fantastic experience at the Greenville Trek store! The staff is incredibly knowledgeable and always willing to help. The inventory is impressive, with a great selection that’s easy to browse thanks to the well-thought-out floor layout. What really stood out to me is how excellent the team is—they make the whole experience feel seamless and enjoyable. I really appreciate the quality of Trek’s products and the level of service they provide. You can tell they truly care about their customers.