Trek Store Knoxville Facebook Twitter Googlemaps

   191 Reviews
5807 Kingston Pike
Knoxville, TN 37919
(863) 370-2700
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Recent Reviews:


Very knowledgeable, great customer service. HIGHLY recommend!!
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Each time I've been in the Knoxville store, the employees have always helpful, knowledgeable, and friendly. That is what will keep customers like me coming back.
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Very friendly helpful staff, store was easy to navigate with good prices.
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Everything! The quality of everything is top notch
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Great selection but more importantly, great service from friendly and knowledgeable staff!
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The guys are knowledgeable and pleasant. Products are plentiful and priced well.
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I appreciate the flexibility in being able to work in maintenance for my bike, and how friendly and helpful everyone has continued to be at this store.
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I purchased my first Trek and EBike from the Knoxville Trek store. The staff was very friendly, knowledgeable and helpful with the process. My bike had to be ordered along with some upgraded equipment. They kept in touch and delivered my bike as I lived a couple hours away to keep me from having to drive back to the store. Great 5 star customer service!! I am currently working on breaking in my bike.
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Very knowledgeable and friendly staff. I'm glad that I bought my Trek from these guys.
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Mike and the team at Trek were absolutely incredible. I brought in a secondhand Trek bike to get it fitted and serviced, and they went above and beyond to make sure it was perfectly tailored to me. Everyone was kind, knowledgeable, and genuinely invested in helping me have the best possible riding experience. I left feeling confident, comfortable, and supported. I truly won’t go anywhere else. Thank you all so much!
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You had it in stock and were able to install it on my bike,
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Quality product and friendly service
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I brought in a third-hand, custom built, 2014-ish Madone for an annual service and some poor rear shifting performance. Aaron went above and beyond to figure out what was going on and to get the issue sorted. It took extra time, but knowing that he had my back and wanted to get my bike back to me in tiptop shape was worth it. He also took the time to explain and show me what the issue had been and how he fit fixed it when I picked up the bike. 11 out of 10 service!!!
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Great product and service was very professional and friendly
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Staff is amazing at the store in Knoxville. Aaron and everyone else has been a huge help in getting me into cycling. As a novice they helped explain everything and make me comfortable.
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I have been a trek owner most of my life and love the quality of the components and the fit and finish. Every employee at the trek store is extremely knowledgeable, professional and treat you like family. They are lovers of the sport and love to share all of their knowledge and want to make sure you understand how everything works and that you are 110% satisfied and work to make sure you are happy with the entire experience. And working with the trek team is indeed an experience they never treat you just as a sale. You not only leave as friends but also feel like family.
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All the guys that work in here so knowledgeable, patient, and kind!! With a full Ironman coming up in November I am SO grateful to have the guys at the Knoxville trek store! They are ALL absolutely fantastic!! Thank you guys!!
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Aaron and all the staff are amazing!
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Ive had Trek bikes in the past and feel that they are the best in the latest technology. When I came into your store I was really impressed by your friendly greeting, your enthusiasm for biking and your knowledge for all the equipment. I look forward to a long and successful relationship.
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Aaron fixed my bike after I purchased it from trek.com used bikes. Rode like a dream after!
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