John and the entire tech / service department are outstanding. They are diligent about solving issues I had with my Domane 6 + Great team. Can't recommend highly enough
Very knowledgeable and talented staff to help navigate customers through the ever changing, evolving and often compilated bike parts and accessory space. I have purchased multiple bikes, many parts and accessories and have always been very happy with the staff's knowledge, assistance, and service.
Staff was very friendly and took care of our bike repair right away. Staff also showed my 13 year old son how to make bike fixes the correct way as to not repeat damaging the bike in the future. Very positive experience.