Trek Store of Highland Park Googlemaps

   4028 Reviews
1925 Skokie Valley Road
Highland Park, IL 60035
8474338735
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Recent Reviews:


Great team. Contacted KC regarding squealing on my Wahoo Kickr after I stop pedaling. I sent a short video with the sound. He responded right away, telling me to bring it in, and copying Torsten and John. When I brought Kickr and the bike in, John was there and took a quick look, but couldn't readily ascertain the cause so he suggested I leave it and he would call me. He did call and told me he didn't find the problem but suggested I leave it for a few days and he would ask Torsten to look at it. A few days later, Torsten called and said he had mounted the bike on the Kickr and ridden for a few minutes, but could not reproduce the squeal. He suggested that it may occur only after riding some longer length of time. He also suggested, that I contact Wahoo as they may have an answer. I could not have been more pleased with the customer service I received from everyone at Trek Highland Park.
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Quality
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Experienced and proficient mechanics who can be trusted to work on high end bikes + Fast and friendly service = why I bring my bikes here.
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Great timely and freindly service
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Trek has been truly so wonderful! You guys are so insightful, kind and offer really valuable advice. True expertise in the field.
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Great products and the service is top notch. The team is extremely knowledgeable about the products and how to service all of your needs. Highly recommend the store
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Quick friendly service
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everything
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Professional, great expertise. And fantastic facilities
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The bikes are nice. The service support and guidance are outstanding.
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Great service!
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Service is great. You need more clothing options
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John and the entire tech / service department are outstanding. They are diligent about solving issues I had with my Domane 6 + Great team. Can't recommend highly enough
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Open 7 days a week and the ability to speak with tech. Quick and efficient service.
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Very professional and helpful team at this store!
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Amazing service! One of the best bike shop experiences I've ever had. Highly recommend going to them for service or new bike purchase.
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KNOWLEDGEABLE STAFF; EFFICIENT SERVICE; AND REASONABLE CHARGES.
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Great service, I was in and out in 20 minutes and learned some things that I could do myself next time.
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Very knowledgeable and talented staff to help navigate customers through the ever changing, evolving and often compilated bike parts and accessory space. I have purchased multiple bikes, many parts and accessories and have always been very happy with the staff's knowledge, assistance, and service.
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Very helpfully
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