Been coming to HP Trek for ~15 years. The best for high end bikes, service and advice. I never go elsewhere. Techs are superior and the corresponding amiable service.
If you’re looking for a trustworthy bike shop to visit whether purchasing or getting service done - this is a great place. They are efficient, respectful and compassionate. I’d give them 100/10 if I could. This shop took me from a mission critical situation to back on the road with ease. Buy from them and rest assured that they are well worth trusting! The team has great people who deserve all good things.
The staff was very knowledgeable and willing to help. We bought a reconditioned bike, and my son loves it. Instead of selling us a new bike, the employee thought it was a good idea to look at a reconditioned one, since our son would outgrow it within a few years.
both KC and Robert were great, answered all my questions in a non-judgemental way, and listened to my concerns to help me get a great match with my bike