Bought a Precaliber for my daughter. Quality is great. She loves it. Bradley Barnes at the Spartanburg office was very knowledgeable and helpful. He showed my daughter how to use the bike and showed me how to maintain it. Would definitely recommend.
Everyone in the store was nice, Bradley was my main source of help. I haven't biked since I was a kid, saw Trek had a major closeout sale going on so I went to check out what they had. They weren't trying to upsell me with accessories or push me towards a bike that was outside of the casual usage I wanted. Got sized up, ordered a couple bikes on a Saturday, and I was riding by Friday! I'm very grateful this is the store I chose to stop into.
This trip was dealing with the service department. Kevin is not only helpful but very knowledgeable. My bike came home with not even a tweak needed! Thanks.