Bradley and Kevin always go above and beyond. Kevin has a true gift keeping our bikes perfectly running no matter what we ask. If we want something not in stock at the store, Bradley searches till he finds what we want. We, 73 and 81, would not be riding today if it were not for the amazing service we get at The Great Escape.
Good quality bikes and parts. Great service. I’d like to see more variety of protective gear for mountain bike riders. Especially for slightly larger people.
I took my bike here for a tune up and a few other adjustments. Employees are knowledgeable and went above and beyond to meet my expectations of the bike. Pricing is reasonable. Told all my family to come here for bike needs instead of REI.
Products are top quality and the guys at the store are super! I love the DI2. Great job!
The folks make you feel like your needs are important to them. They handle all customers with kindness and respect. Their combined knowledge and experience is amazing
Thanks, guys. We can’t wait to buy something else from you!