I appreciate the knowledgeable and attentive service your team provides. Bradley made the experience exceptional. He took the time to understand what my 9‑year‑old daughter needed in her first bike, guided us through the options, and ensured we left confident in our choice. The combination of high‑quality products and truly customer‑focused service sets Trek apart.
Very professional! Got our bikes working and looking just like we purchased from them yrs ago. If you need a bike or one worked on, highly suggest them. They have been in this business for a long time.
Josh answered all my questions with clarity, patience, knowledge, and friendly service. He followed up immediately and because of his good service, I was confident to invest in a trek bike. Kevin did a great job and quickly assembled the bike for purchase.
Bradley and staff are terrific! I bought a new gravel bike, and Bradley took lots of time to listen to me and included a custom fit session to be sure I will be comfortable. The bike and stem I ordered both arrived ahead of schedule. Customer service was excellent, start to finish. I highly recommend the Spartanburg Trek Store!
This store is the paradigm of what a good bike store should be. Great staff that knows its customers by name and we customers know the staff by name. I sometimes wish I had more than two legs—so I’d need more bikes!
The staff is phenomenal! Bradley is so supportive of our cycling club and all our local cyclists. He is always ready with advice on routes, gear and really anything bike related. Kevin keeps my bike safe and mechanically sound. He explains when a repair is needed. The store offers the service, support and guarantees of a big brand, but the staff still makes it feel like a home-town store!