Extremely friendly and knowledgeable staff. Answered any and all questions and did not talk down to someone with little knowledge of bikes. Also, did not try to sell me anything I did not need. Actually found me a great deal on the product I was looking for.
I’ve bought a couple of bikes there and go there for service. Kevin and Bradley are the best and do great work. Customers are respected and any questions we might have are answered with a smile.
You are welcoming and patient, and as quick to get to the customer as possible.
You are thorough.
Trek bike brand is outstanding. I am very pleased.
It has been and continues to be a pleasure to do business with you over the past several years.
Thanks for all you do!
The service was great the staff was very friendly and gave many good recommendations. Id highly request this store if you are looking to purchase and good bike
I have visited the Spartanburg Trek store numerous times. I purchased a Trek FX4 gravel bike from them in 2024. I recently had it serviced and ended up purchasing a new Domane road bike while in the store. The staff has always been top-notch and easy to deal with. I highly recommend this store for any bicycle purchases. This is my fourth Trek bike, so I highly recommend the brand.
The staff are super friendly and very helpful. They always answer my questions and teach me things that I didn’t know before. That’s why I’ve bought two bikes here so far and will probably get more in the future.
Kevin was engaging and helped connect me to local bike paths. We are new to the area. I appreciated the flat rate pricing for maintenance on bikes. They got them done when they said and everything tight.
The customer service I received from Josh and Bradley was outstanding. Ended up ordering my son a bike and outfitted it upon arrival. Timely, professional and knowledgeable. I also am very impressed with the bike that we purchased. If you want to be treated like “family” and purchase an outstanding product, this is the place for you.