That the service techs will load salt for us when requested. The service tech did call when they identified they would be late. They completed the tasks requested in a timely manner and cleaned up afterwards. They also went back to ensure there were no leaks.
We gave used Culligan since 2008 as our home water softener. We just replaced our hot water heater this year with no problems.
We like their delivery service.
First of all, your office is very close to my house and the few times I have called, they have been out to my residence within the hour. All of my contact both at home and in the office are positive. No negative interactions so far.
They came out twice, to check my softener. The first the problem was my lack of experience with any water softener, and the second time was to test the water- it didn't "feel soft". Test showed I was getting soft water. Both times scheduling was easy, and a tech was there within two days. And there was no charge. Thank you 😃
Forsyth, MO