Always a good experience at Trinity Bikes. Knowledgeable service from people who ride, and great to have such a good shop right in the town where I live.
The customer service at Trinity Bikes is the best in the west. They take time to answer questions. They are attentive to all ranges of age and abilities. It’s like they really do care about their customers.
I was expecting to drop the wheel and flat tire off and pick it up later, but Trinity was available to repair the flat while I waited. I was in and out in 10 minutes.
I am absolutely thrilled with the service I received! Every single person I interacted with was friendly, helpful, and patient with all my questions. I ended up purchasing an eBike as a gift and will never go anywhere else for a bike again! It's always a bonus to support a small, local business.
Went in with the girlfriend to get tubes and tires for her oldest kid's bike. Staff was friendly, personable, and very knowledgable. When we mentioned her youngest was outgrowing little kid's trikes and asked what options were, we were given amazing help. Felt zero pressure to buy a bike that day, ended up doing so anyways because stafg was so amazing.
Trinity Bikes is an outstanding part of the Redmond, OR community. After struggling with ongoing bike issues for the past two years, I was blown away by how quickly and professionally they resolved everything. Their customer service is exceptional, their pricing is fair, and they even finished my bike ahead of schedule. I can’t recommend them highly enough. If you need a new bike or expert repair work, make sure to visit Trinity Bikes—you won’t be disappointed.