The family that runs this shop are outstanding citizens as well as highly knowledgeable about bikes and bike care. I will be returning here again and again. Every person that walks in their shop are treated with the utmost respect and they take time to interact with you and are very friendly and down to earth. I really messed up my bike and they graciously took the time to not only clean-up and fix the problem, but also took the time to explain (kindly) to me some important maintenance feedback that I had been ignorant about.
I love my new mountain bike; the color is awesome, as are all the components. I am very excited about this upgrade!
I also felt like I had wonderful service. I appreciated the help with adjusting my bike seat and getting the seat dropper working. I also appreciated the patience with all of my questions. I will definitely continue to shop here and recommend Trinity bike to friends/family.