The team there were very professional, helpful and thorough. Services were done in a timely manner and pricing was very fair. By bike looks new and rides fantastic.
I was happy with Trinity Bikes sales and service. They helped me locate a hard-to-find tire and a tail light with radar. I'm looking forward to using both of them. They are knowledgeable and helpful. I will go back to them for bike needs as they arise.
Willingness to work on a Catrike recumbent. They changed derailer, chain and adjusted shifting.
Nice to talk with, they had to order parts, repaired same day parts arrived.
I don’t know a whole lot about bicycles, but I picked a great place to take my bike for help. Whether it’s buying something new, or even just some help along the way, I would recommend Trinity Bikes to anybody! Great people, they’ve helped me out more than once with some knowledge and very reasonable prices. Big or small, they’re ready to help. 15 out of 10, easy!
The person at Trinity Bikes listened, genuinely, to my description of the problems that needed resolved with my own ebikes, and seemed experienced and informed enough to provide those solutions. Too, Trinity had the products in stock, and at competitive prices, that I needed to fix the problems. I need full explanations about everything, which I'm sure is annoying to salespeople, but he had those explanations. So, I did not have to drive all over Central Oregon to get an additional part here or there, to price-compare, or to get second or third opinions. Redmond is much closer and easier to navigate than Bend, so it was a secondary benefit to know Trinity is a close and trustworthy resource.
Really appreciate the efforts of Eric, Mandy, Bob and the rest of the crew. They performed some quick service magic on two of my bikes on short notice. Always friendly and the service is great.