Wonderful helpful staff! Great customer service! My son’s mountain bike had a damaged drive wheel and they were able to replace it in an hour! Thanks again for getting us back on the trails!
Loved that I could come in, explain what I was looking for and then was shown a couple options with a full explanation as to why they were a good fit for what I was wanting. Also the fact that I did not feel pressured whatsoever into purchasing the bike or any other accessories while at the store. Kudos Trinity on a great experience for my first time bicycle purchase, I appreciate the time spent with your knowledgeable and friendly staff. Will definitely recommend to anyone inquiring about a place to purchase a bicycle or equipment. Thank you.
Trinity Bikes has fantastic customer service. They are always willing to answer any questions and take as much time with you as wanted. Their prices on repairs are very reasonable and they do a great job. Their turnaround on repairs is also very timely. They are professional and friendly!
Bob is super friendly guy and made bike purchasing process easy. He took my order and held bike in store for two weeks before as I couldn’t pick it up the same day. He also recommend additional accessories that could help prolong my emtb’s life. I am a happy customer