Good communication. Was told I would get a call if more issues were found. Appreciated the text that my hike was ready. Under-promised and over-deliverd!
The staff are so nice and easy to communicate with. Any question I have or issue with our bikes is addressed quickly and with knowledge. This is the only place I will go because I know I will be happy with the outcome and its a very trustworthy, kind environment.
No pressure, helped me with exactly what I needed, Quick turnaround.
I'm from out of town and chose Trinity Bikes because of the name and the assumption that it was a faith based company, and I was not disappointed! Keep doing what you're doing!
Staff listened carefully to the concerns I had about my gravel bike. They were very professional and very knowledgeable. They kept me informed as to what services needed to be done to make my bike in perfect condition and the work was quickly performed.