The team from Trinity is so knowledgeable and helpful. I have now purchase two bike from Trinity and it is all because of their service commitment. To travel from out of state to buy bikes and to have Trinity treat me in the way they do is so positive..
Eric took so much time with me. Even went with me on my test run and watched how the bike fit me. When I decided to purchase my Townie, he made sure the seat, handle bars were fitted to me. He went over everything and wanted to make sure I understood all the workings of my new bike. He even helped us load it on the truck.
All the guys were so helpful and understood my excitement.
One they had the bike in stock I have been looking for a year. Bob the guy who helped me was knowledgable and so nice. In fact when I wen to pick it up everyone there was nice. I ended up getting a helmet and bike rack. They have great customer service.
They were closed for remodeling. I called asking to see when they were going to open, they let us in and we bought the bike. Will 100% recommend them to anyone (whether they want my opinion or not).
I was very happy with the quality of the workmanship. Trinity delivered both of my bikes on the day they promised and the staff was friendly and knowledgeable. There was a small disagreement on the total cost but the owner honored the original agreed on price and I was impressed by his integrity. I would recommend Trinity to anyone.