Super nice and helpful. Even came out to the truck to help me remove and later load my bike. Bike looks like new after being serviced. Showed me why I keep getting flats (thorns) and what to do about it when it happens again. Thanks for the help! I’ll be back
The team at Trinity has been super helpful and friendly.
My husband assembled an electric bike for me. Although he did a good job, he is not an expert. So, I brought it in to Trinity Bikes for a Safety Check.
They were so efficient! By the next day they had throughly inspected and tightened up all the nuts and bolts. The bike is super smooth now and I have the peace of mind that it is safe.
They are truly professional at Trinity Bikes!
Excellent communication, I appreciate the multi platform responses. Bob was very pleasant to work with and was efficient with providing a parts/service quote. I had a complete component overhaul and it was done in less than 1 week, including ordering and part delivery time. This shop is well stocked with a variety of parts and color options. I highly recommend the shop for any purchase, maintenance or upgrade. Thank you!
The staff was awesome! We were able to order the bike we really wanted. Staff was very friendly, helpful and kept us informed each step. Shipping was quick and we got the bike in less than a week.
Always fast, courteous and professional service. I especially like the friendly reminders to have my sons Mtn. Bike serviced. Our absolute "go to" place in central Oregon for all of our biking needs.
Your products are top notch and your service is even better. Thank you for listening to our needs and always helping us find the products that meet our expectations.
Very professional interaction by knowledgeable staff members. I appreciate how they ask what my budget is when I bring a bike in there to have it repaired. There are never any surprises and I always appreciate the thoroughness of their work. I’m also supportive of the program that they work with folks in Madras bring bikes to people who may not be able to afford to purchase one. Thank you for caring.🙏🏾💕🙏🏾
Friendly, prompt and knowledgeable. The technician who worked on my grandson’s bike offered advice on a few more things to help make the bike a better ride, which I had him do. Very happy with the service!