The team at Trinity has been super helpful and friendly.
My husband assembled an electric bike for me. Although he did a good job, he is not an expert. So, I brought it in to Trinity Bikes for a Safety Check.
They were so efficient! By the next day they had throughly inspected and tightened up all the nuts and bolts. The bike is super smooth now and I have the peace of mind that it is safe.
They are truly professional at Trinity Bikes!
Excellent communication, I appreciate the multi platform responses. Bob was very pleasant to work with and was efficient with providing a parts/service quote. I had a complete component overhaul and it was done in less than 1 week, including ordering and part delivery time. This shop is well stocked with a variety of parts and color options. I highly recommend the shop for any purchase, maintenance or upgrade. Thank you!
The staff was awesome! We were able to order the bike we really wanted. Staff was very friendly, helpful and kept us informed each step. Shipping was quick and we got the bike in less than a week.
Always fast, courteous and professional service. I especially like the friendly reminders to have my sons Mtn. Bike serviced. Our absolute "go to" place in central Oregon for all of our biking needs.
Your products are top notch and your service is even better. Thank you for listening to our needs and always helping us find the products that meet our expectations.
Very professional interaction by knowledgeable staff members. I appreciate how they ask what my budget is when I bring a bike in there to have it repaired. There are never any surprises and I always appreciate the thoroughness of their work. Iโm also supportive of the program that they work with folks in Madras bring bikes to people who may not be able to afford to purchase one. Thank you for caring.๐๐พ๐๐๐พ
Friendly, prompt and knowledgeable. The technician who worked on my grandsonโs bike offered advice on a few more things to help make the bike a better ride, which I had him do. Very happy with the service!
Bob and Eric diagnosed quickly what needed to be done to make a 32 year old mountain bike safe to ride again. In three days the work was done, the tuneup cost was very close to the original estimate and the bike shifters worked like new . Thanks Bob and Eric!
Everyone I've dealt with at Trinity has been great. Friendly service and a great selection of things any rider may need. I've gotten all my tubes, tires and service there for the past two years. I'll be upgrading my bike soon and will definitely give them the business. I ride about 20-30 miles a week (weather permitting) so occasionally something breaks. I was on a ride recently which took me very close to their shop. My bike had an unexpected emergency and I walked it over to them. They took care of the problem quickly and got me back on the road. They've earned my business and loyalty.