I needed a mirror ( I’m old )
I asked professional feedback to my footwork enquires . I was led to the best solution with logical thinking from your shop.
I tried the bike with the new mounted mirror before leaving . It was and is perfect.
Thank you
I wasn’t billed for installation .
Trinity is the best neighborhood shop .
You’re family .
The staff greeted myself and my 7 year old daughter as we entered the store and right away started helping my daughter find a bike that would fit her. They thoroughly described all the options, showed us pictures and then brought out bikes still in boxes to show us real colors. We were also helped with a test ride in the store parking lot which I really appreciate! The interaction was focused on the bike that would best fit my Daughter based on her type of use and ability. The bike we chose had to be assembled and was done sooner than expected. I am impressed with the customer service provided to us at this store. The staff treated my daughter with respect and were absolutely supportive of helping her decide what would work best for her! We appreciate how kind the staff was through this process and their enthusiasm for bikes and riding. We felt at ease and supported, Thank You!
The employees at Trinity Bikes are the best I’ve come across in customer service in a long time. I brought a brand new bike to them for issues I was having (that was a poor purchase on my part, not purchased from them) and they were able to validate those issues using their expertise. They didn’t make me feel bad, they just provided their findings and let me know that I’d bought a lemon from somewhere else. That was enough to make me purchase a new bike from them, and it’s the best purchase I have made in a long time. They built it in less than a day and it rides like a dream.
Just recently moved to the area for the summer and needed service on my bike. Trinity Bikes was recommend and they did an outstanding job. Additionally, I was looking for an upgrade to my bike and wanted a gravel bike.
They had a new Trek Checkpoint in stock and I took it for a cruise! It was a perfect fit and I love it!
Thank you and will definitely recommend this bike shop!
Trinity Bikes carries an array of quality biking products and accessories usually with several price point options. They are family owned and take pride in serving Central Oregon’s biking community by providing sales and service expertise. Eric and his staff are excellent about answering questions, providing information, and details about all things bikes, enabling customers to make informed decisions for their specific needs.