Not sure who the tech was that worked on my bike this time but he did the best job of any tech at Trinity in the past. I can finally shift the rear shifter without any problems. In the past after adjustments were made i had to bring the bike back to get readjusted. Not this time. Great!
The service is 10/10. All the staff are willing to help and make your experience enjoyable. Very knowledgeable and willing to teach when necessary. I would recommend to anyone interested in cycling to contact Trinity, they will not be disappointed.
I arrived with flat tire when the shop was very busy and the fixing crew was at full capacity.
Instead of telling me to leave the bicycle and come at another day- they found time for me and after 20 minutes I was out with new tube. They didn't let me leave before making sure my other tire is fine too.
Unlike other bicycle shops they declared beforehand the price and are very fair.
Will definitely come back.
Their products (Bikes & parts) are top of the line. You can't go wrong. The owners are very helpful as they answer all your questions in detail and give you options. They are very nice people to work with.
every aspect! my 12 year old son and I drive from Bend to Redmond when we are in need of recreation related services and new offerings. Trinity and all the folks there do such a nice job. We'll continue making the drive from Bend to Trinity...
Thank you for doing business well!