Mandy and Eric deliver a high level of knowledge about the products they sell, but more importantly, they understand the value of superb customer service. It is that understanding and implementation that sets them apart from their competition. This customer is very satisfied and will recommend Trinity Bikes to friends and family.
Eric always seems to remember me and my bikes. I ordered a product pre Covid, there were long delays in supply chain and they still remembered to call months down the road when part finally came in. They installed it for a good price and my sons bike has a new life. No complaints here!
I went out of my way to use this bike shop for a recent repair based on a previous experience. And once again they came through with 5 stars!!! The folks here are friendly, professional and do great work. Kudos to Eric and his staff.