Friendly service and great attention to detail. Some other bike shops that will remain nameless will do the bare minimum and only the bare minimum. For example when bringing my bike in to get a spoke fixed you spotted the brake pads were worn and needed replacing. Please keep it up, my bike is basically being used so that as a family we avoid needing another car, so if something isn't right or needs fixing now or soon it's great to know.
The level of service combined with their technical knowledge at Tri Sports is something to be proud of. They are not my closest Bike Shop but I have used them for the last 15 years for this exact reason.