The sale consultant was very friendly and knowledgeable. She offered some advice on the spot - even before I signed-up for the program. I love how the TruGreen Specialist comes onsite without you having to be present. They do their thing and leave clear indications they were onsite along with details about what step in the process they have completed. My lawn is back to life after 3 treatments. I am so relieved, as I truly thought I had reached out to TruGreen too late. It's healthy, gorgeous and great under our feet. I get so many compliments. It looks as good as it did when I moved in a few years ago. I could not have done this myself. Thank you so much!
1) They work. The lawn is free of weeds. I was able to keep the lawn green before your service but it was a struggle to keep out the weeds.
2) The service personnel are polite and efficient and do not disturb the property.
3) The occasional offers to perform more services are done in a respectful manner.
I trust that these evaluation requests will occur no more often than annually.
The young lady that came to do our first treatment today was very professional and did a great job with no fooling around. After we talked for a few min as it was our first meeting, she went to work. Came to do after she was finished and explained to my wife what she did and was clear and concise.
We especially appreciate the services performed by Lucia Herrera. She communicates with us and really cares about how our lawn appears. She lets us know when she will be coming for service, and always lets us know if there is a delay.
Thank you Lucia!