It's important to have some continuity in the service members that service our lawn and not
to get someone different. We liked and always request our long time serviceman, Louie, from over 30 years of being your client. He is excellent!!!!
We are customer #2 from 1986!
The area managers are always responsive and follow-up with issues or problems we have had and that is appreciated.
My lawn was in bad shape when one of your reps came to my door so it was easy to hear him out. Everything is scheduled, we get reminders, and get a summary of what was done. The best part of all is my lawn looks 100 times better with the service! We have grass in places we didn't before, the browning of the grass has subsided, and it looks as though we will have a healthy lawn in both the front and back by spring.
I was told if I had any concerns about the results of the service I could call and they would fix it. TruGreen is good on their word. There was an area of grass in the back yard that did not take to the lawn seed. I called and TruGreen came out and re-seeded at no charge. Thank you TruGreen.
The technicians and knowledgeable as well as friendly and readily answer any questions and have taken care of concerns we had during a visit. Recently had our trees trimmed up; the owner of the business that did the work thought our trees looked healthy.
It is wonderful to just count on them to know what to do and when to do it. It takes off a lot of pressure and you are left with a beautiful yard. They are great about coming back if something doesn't take. They want you to be satisfied and will go out of their way to make sure you are.