The service tech, fortunately for me, has been handling my account for a couple of years. His name is Bill Crisp. This guy is as professional as it gets. He always speaks to me when he first arrives and explains what he is scheduled to do each visit. When he finishes up we go over any issues that he may notice that need attention as well as how everything else is going. He has my property looking as good as it ever has. I'd like to thank Steve Garrett personally for seeing to it that Bill handles my account.
I like not having to purchase and apply the product myself. I DO NOT LIKE the fact that your Employees ring my doorbell to let me know they are at my house and going to apply a treatment. I work nightwork and routinely they wake me up when they ring the doorbell. The phone message the day before is adequate to advise me.
Charles Carter (my specialist) is doing a GREAT job. He is very friendly and always stops at my front door to let me know that he is here and is always ready to answer any questions that I might have about my lawn and the service that he is doing that day. My yard looks very nice and I attribute that to Charles and TruGreen. Thanks -- [FIRST NAME REMOVED] C.
I have had truGreen for 4 yrs and my lawn looks fantastic. It has taken this long but I had a contractor ask me who does my lawn. He plans on contacting TruGreen. I was going to cancel this year but will continue since my lawn looks so good.
We had a new specialist today Craig Litterine, and he did a great job. He introduced himself
and asked if we had special problem areas. He was polite and knocked to leave the report
when finished. A nice young man!
My specialist (David Deithorn) is always very helpful with explaining the services to my tree and shrubs and pays special attention to any concerns or issues I may have regarding proper trimming and nurturing of the ornamentals I have planted.
Sam Jones from Branch #5820 is a great representative of your company. The few times I've had a chance to chat, he's polite and informed. I can rest easy knowing he's familiar with our plants/trees and actually cares. Keep up the good work.