Prompt and courteous, sometimes they don't do inside fenced area because of bungee. Can you please have them spray 10x18 paver patio next time to kill weeds growing through. Really easy two sprays across! Thank you!
Bryan greeted me upon arrival and listened to where my problem areas were.
He than proceeded to treat entire lawn.
I do want to thank you for the prompt response
to my complaint.
Thank you for treating the entire lawn this time. I'm unclear how the service transitioned to front yard treatment only. I called last year with a similar concern so I wonder how many times the technician has skipped the backyard the past couple years. Not sure if I will continue service into the next year. Its expensive for such a small yard and I don't have time to check and make sure it's being completed as promised. I was lucky I had my daughter there to catch the incident. I'm also unhappy with being charged an extra $50 this month (June) for a grub control treatment that I'm pretty sure the salesman told me was free if I renewed service.
The local manager worked hard to fix an issue I had with weeds this spring. They provided 5 extra services free of charge. The service has been top-tier. I will be with Trugreen as long as I have grass.
Always get advantage notice of their visit, so I can cut the grass or remove any obstacles. They are on time and complete the task of the day quickly, leaving me a report of what was done. The grass is thicker this year with Tru Green's help!
Ed Ruefner is the #1 reason I stay with Trugreen. The service is also great. Joe did my last service and was great as well. I added any control this year and Brittany has been awesome. I appreciate all they do to help take care of my lawn issues.