The only issue was no phone call to my wife [PHONE NUMBER REMOVED]) before coming....The only way the gates get unlocked is if I know ahead of time, I just happened to be home today....
We really like our specialist named Justin. He is very customer focused and notifies us of all services. In this world today customer service is very seldom however with Justin he offers great customer service and we appreciate it.
Justin was great in setting up the account, explained everything being done and why very thoroughly and when I'll call in with concerns about weeds i was offered a free service with no questions asked. overall great experience so far!!!
I was about to fire your company because my yard was a mess. Justin M informed me the previous specialist was no longer with Trugreen. He assured me my yard would be looking better and he would stay on top of it.
So far so good. We will see.
Anthony was great and explained everything in simple terms so i would understand grass talk! He answered all my questions very professionally. Thank you!
I really love your quick response with the treatment that that was so insuficient. This is the second time this year that two different guys did lousy service but your response has been wonderful. It has taken a whole year to get my yard free of weeds The last person did a fantastic job. However, three strikes you are out. The office personnel are so polite and helpful.