Overall, the job that TrueGreen does takes great care of our yard. The only problem is by having it be a large company, it's hard to ensure messages and concerns are being communicated to the technician.
Jacob Simons (I think that's his name) is our lawn service person and does a wonderful job. However, a sales person Ben his number is[PHONE NUMBER REMOVED]956 came by my house a few weeks back and left a flyer saying he saw all types of weeds in my yard. I think he was just trying to get business but he didn't check to see I was already a customer. My yard actually looks great. When I called him he tripped over his words when I asked him why he would leave such on my door when I am already a customer. Maybe he needs to research areas before he starts farming them and not misrepresent what service is needed. Again, Jacob Simons does a wonderful job and we are quite pleased with him. My address is 1105 Wallace Lake Rd, Indian Land, SC 29707 and my number is [PHONE NUMBER REMOVED], if you'd like to discuss Bens actions further.
You do what you say. The applications are close to when it should be, based upon the first application. After about 3 years I was able to see a significant improvement in: less weeds, greener lawn, a thicker lawn. The technician also gives helpful tips on the form he leaves with the application.