I like the fact that you do take care of any problems I have, but compared to how my service was several years ago, I don't feel that the service people who do the work are as loyal as they used to be. The young man who came out to service my lawn last week was very nice and did everything that I asked. I am usually home when my service is expected, but i really feel disappointed when they don't leave me a copy of the invoice and then when I get it in the mail, it says I am sorry I missed you when I was home the whole time and they didn't knock.
I would appreciate if this was addressed with all of your lawn care specialists.
I don't have any problems with the specialists who service my trees.
I am a "senior" so I like that I have a service with a schedule to keep my lawn fertilized and weed-free. I can no longer do it and TruGreen does a much better job anyway! My lawn may not look like a golf green but, in this subdivision, it's easy to tell who takes care of their lawns and who don't. I am one of the "do's" (because of TruGreen).