Appreciated that Antonio, my Trugreen service provider today took the time to walk around with me and understand the problem areas for my lawn. He was helpful in explaining how the service works take care of problem areas.
i like the communication that is provided with regards to scheduling. It does get a bit much though to get additional emails letting me know the tech will be on the way and or is enroute with an approximate eta.
What i don't like is that I paid for aeration up front early this year which did not occur. I finally received notification last month that they were going to schedule it in the middle of a heat wave (100+ temps) and drought.
I was informed that it would be rescheduled in August but the prime opportunity to aerate our bermuda grass has since passed.
The gentleman came to the door, my husband told him what happened and he did a fabulous job, put out signs also to let us know that our yard was treated, Thank you, Trugreen
Every thing, your customer service people are absolutely the nicest, this company works with the senior citizens on a fixed income to make their lawn treatments affordable, What company does that anymore?I have been a customer for a very long time and I will always continue as long as i can afford it. Thank you Trugreen
Maybe more knowledge of tree possible cause of sickness? not an arborist level for the technicians thar comes to apply the products but an extra arborist service that the tech can offer to the customer for an arborist to check a tree than maybe sick