E-mail scheduled applications , Amy has been fantastic on understanding what had happened on the malfunction of there fertilizer machine . Then fixing the problem with the burned grass .
Communication and follow through at each stage of the process was good. Even down to the name of the person scheduled to carry out the work and when he would be coming was communicated in advance to the customer.
I have been very satisfied with your service over the last 5 years. I appreciate 24 hour advance notification of when you will be servicing my lawn, however, the last 2 visits of 2024 we only had 1 hour notice. Is there a reason for such short notice?
Our lawn looks GREAT! Service is always as scheduled and is quick, quiet and efficient. We are extremely pleased with our nearly 20 year relationship with TruGreen.
Allen is wonderful; he is thorough in his work and very professional.
I WOULD like to ask that when he comes out on September 12th, that he could be asked to fertilize and treat weeds on the slope that my lawn has, facing the road I live on. I always ask, but it's the last task that he does, and by then, he forgets to address that area of my lawn.
Oher than that, he truly is awesome.