I don't have to worry about what to do or when to do it. I don't know how to take care of a lawn because I have never had to do it before so appreciate knowing the right thing is done at the right time. Before I had TruGreen take over my yard was a mess and now it's looking pretty. I can go through the neighborhood and almost know who is using TruGreen and who is not.
You have improved our lawn in the last 5 years. Also, when I asked to not be solicited on the phone about your other services, you paid attention and I haven't been bothered since. I appreciate that.
You leave a voice mail message the day before you come to perform your services, that's helpful.