After trying many companies, TruGreen shows up on time and gets the job done right!
Our yard looks much better after TruGreen took over earlier this year from a local company that couldn't show up on time.
In today's business environment, customer service is very important in building relationships with businesses. Technician Delawrence Reed on truck ID #116163 does his job in exemplary fashion. The professionalism he display is the number one reason I will continue to give my money to TruGreen along with its great product as well. Mr. Reed take the time to answer all of my questions and truly understand his purpose and does it with great pride and expertise. Mr. Reed ring our door-bell every time, always have a smile on his face and respect my property and family. I would like to recommend Mr. Delawrence Reed for employee of the week, month and year. I will let him know this next he visit our property. Thank you Mr. Delawrence Reed.
I have always enjoyed having Steven Lawson take care of my trees and shrubs. He is very professional, always calls me by my name, answers any questions I have and always tells me what he is applying each time.
Good Job Steve!!!
I like that anytime I have a concern with my yard, our service technician Remel takes care of it.
I had an issue with a "thatchy" grass invading and spreading in several areas of my lawn. It seemed the treatments weren't having any impact killing or controlling the unwanted thatchy grass; so I called the 800 number very frustrated.
I got a call from manager James Hall. He came to our home, inspected the problem areas, and listened to my concerns, and gave me the confidence that my yard will be corrected with a follow up treatment from Remel.
The next visit, Remel listened and walked the yard with me to see all the problem areas for himself. He assured me that everything will be taken care of.
It took a few weeks, and it was unsightly, but Remel proved to control and contain, and eliminate the problems in my yard.
I was ready to terminate my service; but you have great professionalism and service at TruGreen with James and Remel who kept me as a customer.
TruGreen is prompt and has friendly service. The MOST desirable asset is that they have helped make my lawn begin to recover. The technician, Erick C., always leaves me information on what he did - and instructions as to how to mow and water.
What I like mainly is the expertise of James Hall. He is very professional.
He CARES. You need more people like him. He takes the time to explain what is wrong with your grass. He is honest and very nice to do business with us.
He is also an excellent cheerleader for Trugreen. If it was not for him, we probably would have left Trugreen after 35 plus years.