Technician is very nice and explains well. However I have a lot of nutsedge, crab grass in spots and some other type of non-grass I am concerned about. Maybe we can treat them? As a part of my lawn service?
Based on the services provided for my neighbors lawn, by one of your competitors, I would say that most lawn service companies provide the same lawn services. However, we have been fortunate to have Carl Battle as our lawn tech, for 90% of the required applications. Carl treats his customers and their concerns, realistic or not, with a level of professionalism seldom experienced. He is a gem for your company and works tirelessly to keep the Trugreen reputation a cut above the rest.
LtCol S [LAST NAME REMOVED]
Here to rate my specialist, Karl Battle at branch 5035. I am customer[PHONE NUMBER REMOVED]303.
Yard looks great! Has not looked this good in 5 years. Mr. Battle is always prepared to educate me on what my yard needs or most importantly, what it doesn't need! He is very personable, professional and detail oriented. Very pleased.
So far everything except I wanted my yard aerated and it never happened I called twice and talk with customer service they said they were going to get someone over and it never happened that was very disappointing to me
The technician indicated that my yard needs to be aerated. It was done by TruGreen approximately one month ago. I stated at that time the machine was not heavy enough to do an adequate job. The supervisor sent the same machine three times. Based on what I was told, I think it needs to be done again with the proper equipment