the trugreen specialist who came to my property our first time, Shaun S. , was very personal, friendly and explained/answered all my questions of which I did have concerns being that I am a new customer.
Shaun Stewart has been treating my lawn for a couple of months now and he is very polite and have kept me informed about my lawn and the chemical he is using. I feel comfortable with his work. Plus my lawn looks great!
Branch#5984- William Wilson is our service person. He always leaves us a complete message of what he has done that day. You’re not gonna do it to see if (which we are usually not). We get a call the day before to notify us that they are coming, which allows us to make sure he has access to the entire yard.
I like that that a Technician was sent back out to my home after I expressed concern that after 4 weeks I did not see improvements in weed control. The Technician (Shaun Steward) was personable and helpful in explaining the TruGreen processes. Before he departed, he advised what task he had completed and let me know he was leaving.