Communication in great. Email and text reminders when service is coming up. Techs arrive on the date and on time. They are always happy to answer any questions I have, if I have any. They have always been knowledgeable and professional.
Branch 5128-
Sean K
Yard was sprayed for weeds without problems. I don't recall a time I had to have a repeat because of weeds. Great Job at the [LAST NAME REMOVED]'s.
The technician talked with me, introduced himself, and discussed the process that he would be doing that day. He asked if I had any questions, and answered them. He acknowledged what I wanted and what I didn't want.
Your tech was very thorough. The tech came and did an excellent job. Total time spent on property approx 23 minutes , according to our watch. Tech also left packet on door, cameras notified us, someone is on property and tech came to door and rang door bell .
Service is very good, but to be notified I was not notified 24 hours in advance and that should be in my contract I’ve had with you for four or 5 years and I would like to be notified in advance so I can have my gate to my backyard unlocked and it wasn’t when the technician came to do my lawn, that’s all thank you