Our service Specialist, Jerrell Sourie, is great! He calls a couple hours ahead of time to let us know what time he will be here. And he is genuinely concerned with our needs. Great customer service - he could be an example for your whole team!
We have a problem area, and (because of all the rain expected from storm Harvey), he has already ordered a follow up in two weeks to be sure it's getting better and the treatment didn't just wash away.
I appreciate the fact that when we call about a problem, someone is sent out without delay. I also appreciate the employees-always friendly and helpful, even when they are treating the lawn in 100 degree weather. I just can't say enough good things about them.
My tech is ALWAYS very kind and professional. He takes a genuine interest in the welfare of my trees and shrubs. True green should vbe ery proud and blessed that they have an employee as dedicated and so informative, and aware of my tree needs.
We have had Kyneen Ards service our yard. He is very courteous and explains in detail what he is going to do with the yard. He is never rushed with me and answers questions I have as thoroughly as he can. He gives good recommendations for care.
I am using this venue because I cannot find the "take survey" link!
We like that you communicated with us through phone calls, emails, and receipts left at the door when the treatment was completed. We also appreciated the fact that we could cancel our service at anytime and were not locked into a long-term contract. After the first treatment, we could tell a difference in the appearance of the grass in the front, back and side yards. The grass looks healthy, green and lush! Thank you for saving the yard at this house.