Lawn Care Specialist Thomas Lucas is Excellent. He calls me 30 minutes prior to arrival as requested. He knows my lawn and takes great care in performance of his duties. Thomas Lucas is to be the only Specialist to handle my Lawn Care on Site.
[NAME REMOVED], 313 Old Wood Dr., Columbia SC 29212
Troy at Branch #5050 is doing a tremendous job. He keeps me informed on what he's doing and anything I need to do to help out. Am able to contact him with any questions or concerns and he gets right on whatever is required. Frankly, given my past experience with Trugreen Troy is the main reason I remained after your merger with Scott's. I greatly appreciate all he's doing and simply ask he remain my dedicated technician. Thx and have a great day. Mike [LAST NAME REMOVED]
I own a small business which takes much of my time, even my free time. Weather permitting I usually spend one day per week (Saturday's) in my yard. TruGreen takes care of treating my lawn and trees/shrubs for me, even when I'm not at home. This services gives me a few less things to do allowing for more time for other yard duties.
I added the mosquito treatment this year so plan to enjoy my yard and porch time absent mosquitoes!
Your technician, Sam Clamp, is excellent, great to work with. But your scheduling is awful. I live in The Country Club of South Carolina. Many people in the club use your service. The last time, April 27, you treated my lawn two days earlier you treated the lawn across the street (Bausmith), then two days after the 27th you treated my next door neighbor's lawn (Hale). Is there a reason these three lawns, and others at the club,were not treated the same day? Sam drives here from Columbia. Is his time being used efficiently? If not it is costing you, and me, money. What is going on? My customer number:[PHONE NUMBER REMOVED], branch number 5050.