Hi TruGreen! I wanted to let you know how awesome my lawn care specialist, Larry Smith, is doing. He took the time to meet with me and explain the treatments, share feedback on things I can do outside of the treatments to help improve my grass. My husband and I have only been a customer for a few months and our lawn looks the best it ever has! Thank you for the service.
I had called about an appointment to have our sprinkler heads adjusted. There was a message on our phone requesting me to call back as they had a tentative date available (May 22). I called back and asked what time they would be coming, as I already had an appointment that morning away from home. I was told they did not know when they would come. I asked if there was another day that would be available, and she said she would check. After a few seconds, she said that there were no other dates available. She asked if I would like to keep the appointment, and I said no, I would not.
I find it hard to believe that that was the ONLY day that they would be able to do this.