I need someone to contact me as soon as possible. You did a yard treatment on a house that I sold and no longer live in. Needless to say I am not paying for the treatment since I did not order it and no longer live at that address. I have been trying to get ahold of someone for the last 2 days. I opt for the call back option and no one calls me back. I wait on hold until it disconnects me. I want to make sure you do not continue to provide free lawn care to the guy that bought my house. Please call me ASAP!
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9924 Lydia Ave.
Kansas City, MO. 64131
8609 W 155th Terr.
Overland Park, KS. 66223
Since starting last year with TruGreen our lawn is greener and fuller than anyone in our neighborhood, our next door neighbors have both signed up, one I know after us, as he saw the difference. Our weeds are GONE not to be seen or heard since they dried up and the new seed has really come thru this spring. Really happy so far.
I like the notices of upcoming services and day of notices of the tech arriving. It is also great that the tech lets us know he is present before he starts the treatments. The notes on the invoice left in the front door are quite helpful in what we can do to better manage the treatments after the tech leaves.
The applicators are very polite and outline their treatment application for that day very well.They also take time to answer any questions I’ve had. Polite, explain their work scope, and approachable , overall with a high knowledge of their product and application. I can’t really say that for any other service organizations I have. Obviously your hiring, training, and keeping good people. Thank you , Jim Hixson
We are new customers, just received our first application last week. Our technician, Tyler Adams, was fantastic. He was professional, yet personable. He explained just how his application was going to affect our lawn. Because our house/lawn sits on acreage, we walked the area I had discussed when signing up for the program. Tyler was attentive and listened to what I was saying. He also explained the future treatments and results we should expect.
I could not have received better service. If the actual products work as well as your representative, we'll have a wonderful relationship.