Thanks Trugreen for taking care of my lawn now for 10 years! I do have to say the latest lawn specialist you sent Anthony Merritt was the best specialist that has come out for service. He gave me valuable information about my yard and made some very useful suggestions. Please make him the one that always comes out!!
We have Mr Kenneth Jones for our specialist and he's doing an awesome job. He makes sure that he rings the door bell to inform us that he's at our house.
He has very good manners, polite.
Also, if we have any questions, he's ready to answer them, and that's the reason we always asked for him to be our land specialist, no one else.
We feel more comfortable with him, because he been with us for some years and he knows our grass best.
Next year God's willing we want him as a specialist
It seems to depend on the tech that they send to your home. However, when you find a good tech, the service is great. If not, the service ranges from poor to fair. Even with Manager Robert Lacey requesting that the tree and shrub tech arrive after 3:00 PM (due to my work schedule and dogs in the backyard), the tech still insisted on arriving before 3:00 PM. At least the lawn tech listened to his supervisor and arrived at 3:50 PM.
I had my tree and shrub service re-done by Shadai P. today (11/9/19) and she was great! She took the time to talk to me and explain what she was going to do and why. She also patiently answered several questions that I had. No one else ever tried to explain the tree and shrub service like Shadai did this morning. She was very knowledgeable and professional. If fact, I was so impressed with her that I emailed Robert Lacey and asked him if I could have Shadai perform all future tree and shrub treatments at my property. Thank you Shadai for the great service!!!