Excellent response on the phone when I had a question. amazing to be able to talk to a person within 5 minutes. I appreciate your call back service when the wait is long. The map of our service person is great and his report came in so quickly.!
We love the affordability of the service and not having to waste our small amount of free time by pulling weeds. It’s super convenient not having to be home for the service too
I like the notifying me days ahead of the visit. The comments on the work order - "Hello, I knocked on your door to speak with you about your service - I missed you..." NEEDS TO BE MODIFIED. I was sitting by my screen door and Tanner did not come to the door before or after application. I was hoping he would, since I had a question -- when to seed the bare spots after this application. He did make sure the gates to my back yard were closed.
I've only had the first treatment so "I'm banking on you word"! I've already recommended you to my PT who has the same previous service I had and is also dissatisfied.
So far, all is looking good (weeds are begging for mercy). Hopefully get some rain for my large country site.
You may use my first name.
Thanks, [FIRST NAME REMOVED]
Aeration looks good. Very attentive when they arrived.
I do have many weeds in my yard on the front and south side.
I also have moles bad. This surprised me since there was supposed to be grub protection put down earlier this year.