I like that there is an app. they email me and let me know when they are coming as well as call me. they are prompt with processing my payment so that I am not delinquent.
Service is reliable. I like getting the call the day before so that I can unlock my gate. The only issue I ever have is that if I get a new tech sometimes they don't know where my extra lot is.
Stephen is very good
Listens to concerns
Explains applications
Makes suggestions
Carefully applies products
Covers our entire. yard
Would like him on regular basis
Able to change dates if not what you want in the schedule but what I don’t like is I request grandular and if I don’t point that out and discuss I get spray. Just got sprayed the other day and regret I did not verify what was to be applied. The man named Craig left message the day before which I thought was great saying he’d be here early and not ring the bell. That was good but b/c we didnot speak I failed to remind him of grandular . BUT I believe ithat is in the notes of my account!
Lawncare people do a great job--they show up on time and are careful when navigating the property. My lawn looks great and people always compliment me on how good it looks.
I like the fact that my specialist, Craig LeRoy (810713) does a great job, never misses a spot and is very informative. It really helps when the person putting the application on knows what they are doing, when I've had some others doing the service, you can tell where they've missed spots and lawn show's it.