Your technicians are extremely courteous and very well-trained, your products and services seem to work well, and everything (billing and services) is done in a timely manner and with impressive efficiency. I have only one criticism to make, which involves the image that the decrepit, dirty, falling-apart vehicles your techs have to drive present. It is so at odds with the way the company does everything else that I'm really surprised when yet another clunker drives up. To my mind it's very, very bad advertising.
I've got a great sales rep Chad Walker who was my former tech. And my new tech Jermain Boswell gets it done. I have dogs so everytime after I check to make sure they closed the gate before I let the dogs out... not one time in over 2 years of having you guys service my yard has it been left open.
We had a problem this spring with spittle beetles (because I still can't get my neighbors to use you guys). Called Chad Walker (in sales who used to service the yard and trees) and asked what we did last spring. He put notes in for Jermain to change the PH and spray early for them next spring, also had him come nuke the spittle beetles that had taken hold.
On a following visit I noted Jermain walking through the front yard kicking around just like I had been doing; checking populations, without needing any prompting from me he laid down some granular for them... as well as performing what he was there to actually do. Was a hot day and he coulda breezed through it, but he was a man on a mission, almost as if these bugs had embarrassed him. Couldn't be happier 👍🏼
[FIRST NAME REMOVED]
My lawn had significant problems when I contracted Tru-Green to provide services.
Now the lawn is deep green, free of weeds and looks great. They provide good suggestions on what to do to maintain your lawn. Tru-Green takes the guess work out of having a beautiful green lawn!