We love our service with True Green. When we moved here, our lawn was a total disaster. We had no idea how to bring it back to life. It looks 1000% better now~ ~ ~ ~all thanks to Tru Green. They explain what they do, give us hints as to how we can keep it in good condition. They encouraged us regarding water/times/and how often. That was really the big winner. We still have a little problem with weeds, but compared to how it was, there is no words to express our deep gratitude and appreciation. Thank you so much Tru Green,
Zack Scarlett does an outstanding job keeping our lawn looking the best that it can. He has the knowledge and customer's service traits that all TruGreen associate should possess. We have had a few instances where we have had to call TruGreen in between treatments and they have always answered our concerns.
Zackary Scarlett was the service rep for this visit. He took time from his schedule to return a call from me regarding treatment for my fruit trees.
Zackary demonstrated excellent product knowledge and responded to my questions in a highly professional manner. He was able to answer all of my questions, which exceeded my expectations.
In my view, your field service representatives raise the bar on customer service. They serve as a model for your industry. Every person that I have experienced has demonstrated the same level of excellence as Zachary.
Kudos to Zachary!
[FIRST NAME REMOVED]. [LAST NAME REMOVED], Ph.D.c
Chino Hills, CA