Jeff Martineau was able to come and correct the situation that was not being fixed on my yard. I specially give him a 10 + for public relation, courtesy, excellence, and he did what he had to do to make things right. He did not make any criticism to shift the blame on my soil or yard. He fixed a bad situation to excellent workmanship.
I hope I spelled his name correctly, He showed to be an excellent asset to your company.
Thank you for having a person like him to save the business relationship with the customer- He showed that he cares what the customers have to say.