We had a recall for mosquito treatment because the technician didn't want to enter the back yard with our dogs there. He came back and was so awesome and wonderful and explained everything. He really turned inside out to make sure I was a happy customer. Thank you! Michael McLaughlin #9036
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I like that you had made my lawn look good. It used to have a lot of weeds, etc in it. Now it is usually great. It does tend to look a little worse towards end of summer. It seems like it always get some kind of a fungus or something like it.
One thing I do have a problem with is when you do two different applications of something without letting me know. I am on social security and sometimes it is hard to come up with over a hundred dollars at one time.
Last summer my lawn was the greenest it's ever been. It got better I believe when Scotts merged with Tru Green. I had them come every 6 weeks (not 4) and it couldn't believe how good my lawn looked. I'm hoping for the same this year.
I think it all comes down to the technician doing the job. I have had Topher twice and he does an excellent job. I have had other people in the past that were not that good which resulted in complaints from me.
We like that we get a call the day before you come. Also, the people that come out listen and understand our concerns. Our yard is looking good compared to the past springs with other company we used. Now and green.
I love how respectful and knowledgeable the techs are. They really know what they are talking about and can answer all my questions. They take the time to listen to me about my concerns, and I really appreciate it. They also don't over apply the treatments, and my plants love that.