The speedy response to get someback back out to spray my lawn again after I wasn't satisfied with the weeds and crab grass still there after the previous visit. Also, I'd like to mention that there was a thunderstorm with very heavy rain that appeared less than 10 minutes after my lawn was sprayed on the previous visit. This may be the reason that the chemicals didn't do the job I expected them to do previously.
The customer service I've received has been outstanding. Christina has been diligent to hear my concerns, answer them, stay on top of solutions and follow-through. Care like this is sadly rare in the service industry and THIS is an example of how to beat the competition!
I like when the technician calls to make sure my dogs are put away and the gates are unlocked on the day of service. Ken Conley always does this and it is the most important thing a technician can do to keep our contract!
Our grass looks very green and healthy and our trees and shrubs are insect free. Our climbing rose has never looked so good. Your service men and women are very friendly and professional when they do our lawn and trees.