When I cam home I saw the granules on the ground where the technician spread the fertilizer on the grass. I didn't have to look for signs that the tech had applied the fertilizer. That was reassuring to me. I believe he did a good job and I didn't have to second guess his work. z
Enough said. I hope when it is my day for aeration that I won't have any problems. Last year three appointments occurred before the aeration happened. Even on the third attempt I had to tell the tech not to leave without aerating the grass even though he did not bring a wedge to push the aerator up the steps and inside the back yard, even I called the office ahead of time to tell the office to tell the tech to bring a wedge for the back yard. That was sloppy business. Overall I do like the applications that I have received over the years but that was the worse service that I have had todate.
The lawn is looking much better this year.
During my next service please have the technician pay special attention to the clover that has been growing in the back yard, especially on the side of the hill in the back yard.
I want to say I am very pleased with products and service TruGreen has provided for me. Additionally The Specialist Mr. Warren Holland and Mr. Mark Winger have been very responsive, knowledgeable and helpful.
You should be very proud of your TruGreen Lawn care service man. They are warm people who put their customers first. If someone has a problem or need some lawn care help they will go out of their way to make sure the customer is satisfied, happy, and the situation is resolved.
I would like to thank lawn tech whose customer focus was exceptional. He showed professionalism, knowledge of the product and empathy. Please clean up the fertilizer and chemical off the walk way to front door, driveway, patio, and side walk after you finish treating my yard and before you drive away. Thank you.
I requested a repeat application yesterday because of reservations I had that the initial application was done to its entirety. Much to my delight, the technician approached me prior to applying the treatment, advised me of the process, and assured me that he could apply the materials (over the entire yard) in under 5 minutes and invited me to observe. I was pleasantly surprised as Timothy McAllister then finished the job in 4 minutes and 45 seconds. Besides being efficient, Timothy was up front and professional, and, represented Tru Green in a truly honorable fashion. From a happy Tru Green Customer..........Bill [LAST NAME REMOVED]