I like the discount you can receive by prepaying. Having to not worry about scheduling services and being contacted when services will be performed is a comfort. It is helpful that the technician makes suggestions to improve the growth of the yard and plants.
Fredrick Prenger took time to explain what was going on with my lawn, what I should do to maintain a healthy lawn, he was very helpful.
Sometimes Trudy Carl's with you all don't show up, even when the weather is nice.
Specialist Dirk, who performs our tree & shrub service is great. He rings the doorbell to let us know he is here if he senses a dog(s) in the back yard. He is very open to my concerns about shrub problems, and gives me his advice/explanations.
Although I've heard a lot of bad things about TrueGreen posting signs but not fully doing yards, but thankfully the person that was sent to my home was very professional courteous he made sure I knew that he was going to do the yard and he also told me what he did.
The men who come to service my lawn, shrubs and bushes are all very professional, kind and willing to stop and talk with me, answer questions and address as best they can any concerns I have.
Both Ahmed and Dirk are employees that work hard and do a good job seeing that the customer is pleased.