YOUR CREW CONTINUOUSLY DEMONSTRATE POSITIVE KNOWLEDGE, SKILLS AND EXPERTISE IN THE PERORMANNCE OF THEIR ASSIGNMENTS. THEY ARE COURTEOUS AND PROFESSIONAL IN ACCOMPLISHING TASKS RELATED TO LAWN MAINTENANCE.
KEEP UP THE GREAT WORK...
Being informed the day before it happens. Also not having a frequent change in people as my property is not easy to figure out if they have not worked it before.
Corniel B met me when he arrived and reviewed the service he would be performing (re-seeding). He was attentive to my concerns and the treatment area, then completed the service quickly, yet thoroughly. Corniel was very professional and knowledgeable and is a great representative for TruGreen's customer service!
Javon did a good job aerating and seeding the lawn. We are happy with the service he did yesterday, we were so happy to get it done and the lawn looks good already after receiving some of that much needed rain. We are looking forward to a green and lush lawn next season. Thanks Javon.
He was on time, and he knocked on the door first so he could talk first . Most of the time I NEVER get to talk th the technician they come and go throw a flag in the yard and they are gone
TruGreen Correcting mistakes:
1. Went to the wrong house on the very first day. (Some one came out the next day as promised.
2. Sent a notice saying that I owed. Checking the paperwork it was discovered that I pre -paid and that my balance zero. An apology was extended for sending out the wrong information.
To err is human to forgive is divine. I pray that things will from this point will be positive.