Jeremy Robinson did an outstanding job aeration/seeding. He had outstanding customer service which was equally as friendly and helpful as our normal service technician Randy. He recognized and commended me on my service as a veteran and thanked me for my service.
I would welcome him back to service our account in the future. I would like his management to know that he represents what true customer service is all about and he should be recognized for a merit award.
[NAME REMOVED] Sr.
I had scheduled my service for mid to late May but the technician showed up the first week of April. I tried to explain that wanted to wait as scheduled but he insisted that this was the best time. The only problem I had just over seeded bare and thin spots in my yard and found out afterwards that the seeds will not germinate. Very disappointed.
I have been looking for the survey to rate the performance of Zachary Salyers. I have been unable to locate the correct survey. I would like to say if I could rate his customer service it would rate at a 10. Thank you.
Brandon Christmas is the best lawn care specialist we have ever had in the 22 years we have lived in our home. I watched him one morning recently as he was applying fertilizer and reemergent crabgrass control. I was amazed at how thorough he was in covering the grass on our 1.8 acre lot. Our next door neighbors and neighbors across the street both have lots of dandelions. Because of Brandon being very thorough, we only had two dandelions in our yard the day he came. I went outside and thanked him. He had no idea I had been watching him for ten minutes. I also called in and asked the customer service specialist to please pass along my thank you to Brandon's boss/supervisor, Jeffrey Vance. She was very appreciative of my call and said she would pass the feedback along. Our yard looks wonderful today and I anticipate it will look wonderful all summer. We are huge TruGreen fans. We have used several lawn care providers in the past. We can now draw comparisons easily. Our conclusion is lawn care just doesn't get any better than what TruGreen provides. Thanks for doing an excellent job! You are appreciated! - Mrs. Judi [LAST NAME REMOVED], 7340 Sweet Potato Ridge Road, Brookville, Ohio 45309